Payroll Support Specialist

Payroll SpecialistThis role offers a hybrid work schedule. Please note that the training period is fully in-office to ensure proper support and onboarding. After training, team members generally work on-site 1–2 days per week, with the possibility of additional in-office days during special projects.Wright Service Corp. is a prominent leader in several environmental services industries, providing integrated vegetation management, forest management and reforestation, technology solutions, environmental and agricultural sustainability consulting, commercial environmental services, residential and commercial landscaping, tree care, interior plantscaping, and other outdoor and indoor services.The Wright family of companies includes Wright Tree Service®, Wright Outdoor Solutions®, Eocene Environmental Group?, Eocene Environmental Group of the West, Wright Tree Service of the West, Wright Tree Service of Puerto Rico, Wright Canada Holdings, and commonly seen brands, such as Spectrum Resource Group, ArborCare and Verdure Elements.Wright Service Corp. has been employee-owned since 2002 and headquartered in Central Iowa since 1933, when Wright Tree Service was founded by John L. Wright.Job SummaryThe Payroll Specialist is responsible for the accurate and timely processing of payroll, including validating employee time records, resolving payroll discrepancies, and ensuring compliance with company policies and payroll regulations. This role partners closely with employees and operations teams to support payroll accuracy, process adjustments, and maintain payroll data within Workday.Essential Job DutiesValidate all employee hours in time reporting systemsWork with operations on any questions related to missing hours or discrepancies with timeReview accuracy of all hours and pay after integration to Workday including time and pay calcs are working as expectedProcess weekly payroll for employees accurately and timelyMonitor Workday tasks (direct deposits, tax changes, terminations, etc.) for timely completionProcess payroll inputs for deductions corrections, bonuses, vacation payouts, and other adjustments to payReview and confirm retro calculations from prior pay period adjustmentsAddress payroll-related inquiries from employees and resolve issues promptlyProcess off cycle and on demand employee payments as neededProcess ACH, wires, stop payments, and issuing replacement checks as neededMaintain knowledge of union and utility contracts to ensure complianceMaintain knowledge of federal, state, and local working rules to ensure payroll and tax complianceEnsure that payroll procedures are up to date and accurateAssist with payroll-related reporting, audits, and reconciliationsAssist field employees and operations as neededSupport, actively participate and act in accordance with Wright's culture of safety and employee ownershipComply and maintain knowledge of and follow all company policies and proceduresMaintain regular and punctual attendance at work and meetingsHandle multiple assignments and special projects and other duties as assignedKnowledge, Skills & Ability RequirementsWorking knowledge of the company's policies and proceduresMust be able to communicate and work effectively with other internal teams such as Operations, Contracts, HR, Benefits, IT, FDS, WorkdayHRIS, Billing, and AccountingMaintain strict confidentiality of employee and payroll informationMust have strong knowledge of payroll and tax complianceMust exhibit exceptional customer service skills, requiring professional tact, discretion, and self-expression when dealing with internal andexternal customersProficiency in Microsoft Office products is requiredExcellent communication skills, both written and verbalStrong organizational skills and tendencies; the ability to work on multiple tasks and projects concurrently; extremely detail orientedMust be able to work in a fast-paced environment while maintaining company standardsAbility to read, write and speak English sufficient to perform job duties and to interact and communicate with employees and vendorsEducation, Certification & Experience RequirementsHigh school diploma or equivalent required; Associate degree in Accounting, Finance, or Business preferredMinimum of 2 years of relevant payroll and tax experienceOther Preferred RequirementsAbility to speak Spanish is a plusBasic knowledge of WorkdayBasic knowledge of time reporting systemsPayroll multi-state and local tax experienceBenefit SummaryFull-Time employees within Wright Service Corp are eligible for the following:Medical (HDHP & PPO), Dental, and Vision401k and 401k matchESOP (Employee Ownership Program)Paid Time Off (Vacation, Sick, Floating Holidays)Paid Parental & Family Care LeaveCompany Paid STD, LTD, and Life InsurancePaid Volunteer TimeAnd More...Wright Service Corp. employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.