Director, Financial Crime Managed Services - Phoenix, AZ

Reimagining Compliance

Join AML RightSource, the global leader in managed services and expert solutions, dedicated to preventing financial crime and delivering outstanding results. As a Director in our Financial Crime Compliance Managed Services group, you will lead complex, multi-jurisdictional high-impact AML/Financial Crime programs, drive innovation in financial crime operations, and shape the next generation of compliance professionalsall while contributing directly to the strategic growth of our Managed Services business.

Quick Impact & Rewards

• Flexibility: Hybrid, with strategic on-site collaboration at our Phoenix, AZ hub. Occasional on-site work may be required based on business needs.
• Scale: Oversee and strategically guide large-scale AML/Financial Crime operations, including Transaction Monitoring, KYC, EDD, AML Testing, and broader Compliance Transformation initiatives. Lead delivery programs with 100200+ resources across multiple locations and functional teams, ensuring alignment with SLAs, KPIs, KRIs, and regulatory expectations.
• Leadership: Serve as a senior leader and trusted advisor to both internal teams and executive-level client stakeholders. Mentor Senior Managers, Managers, and Analysts while setting standards for operational excellence, regulatory alignment, and client satisfaction across all engagements.

Core Responsibilities

• Operational Leadership
• Lead AML/Financial Crime engagements focused on Transaction Monitoring, KYC, EDD, Testing, and Compliance Transformation.
• Drive adherence to SOWs, SLAs, KPIs, and KRIs across all engagements.
• Oversee quality control, issue escalation, and risk mitigation.
• Review and approve client deliverables and regulatory documentation.
• Manage project reporting, dashboarding, and performance metrics.
• Client Relationship Management
• Act as the Executive Delivery Lead across multiple strategic clients.
• Lead client meetings, executive readouts, and strategic road-mapping sessions.
• Identify opportunities for revenue expansion and managed services growth.
• Team Leadership & Development
• Lead and mentor large teams (100200+ resources across functions and jurisdictions).
• Guide Senior Managers, Managers, and Analysts, driving talent development.
• Foster a culture of high performance, inclusion, training, and continuous improvement.
• Business & Financial Management
• Oversee project budgets, billing accuracy, and invoicing cycles.
• Assess staffing levels, resource models, and technology requirements.
• Provide input into operational strategy and managed services capabilities.

Required Qualifications

• 18+ years AML/Financial Crime experience (TM, KYC, EDD, Testing, Compliance Transformation).
• Proven leadership overseeing large delivery teams (100200+ resources), including cross-functional and cross-jurisdictional teams.
• Background in advisory consulting, acting as a strategic advisor to senior client stakeholders.
• Strong understanding of regulatory frameworks (BSA/AML, OFAC, global AML standards).
• Bachelor's degree required; CAMS, MBA or advanced certifications preferred.
• Experience managing risk, issues, and governance across multiple high-stakes programs.
• Demonstrated ability to manage risk, governance, and complex operational programs.
• Exceptional analytical, communication, relationship-building, and decision-making skills.
• Highly collaborative, adaptive, and able to drive change in fast-paced environments.
• Ability to travel for client or internal business needs.

Preferred Qualifications

• Experience with Managed Services delivery models.
• Familiarity with BSA/AML, OFAC, and global AML regulations.
• Background in banking, FinTech, or large consulting firms.
• Entrepreneurial mindset with ability to innovate and drive change.

Compensation & Benefits

• $130,000 to $190,000, commensurate with experience
• Comprehensive health, dental, vision, and defined contribution retirement plan benefits
• Paid time off and holidays (in accordance with local law)
• Professional development opportunities
• Collaborative work environment with global exposure

AML RightSource, LLC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

AI Screening Notice

AML RightSource may use AI tools to support candidate screening; however, all hiring decisions are made through human review.

Equal Opportunity Employer & Accessibility

AML RightSource is an Equal Opportunity Employer and we welcome diversity in the workforce. All qualified applicants will receive consideration for employment without discrimination. We are committed to providing accommodations to individuals with disabilities throughout all aspects of the recruitment process. If you require accommodation to participate in the recruitment and selection process, please email View email address on click.appcast.io or discuss your needs when contacted for an interview.

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