Omnichannel Customer Experience Lead
The Michael's Companies
The Michaels Companies is hiring a Customer Experience Manager for their Woodside, NY location. This part-time role focuses on delivering a customer-centric shopping experience and leading store operations. As a manager, you will support the team to achieve KPIs, execute in-store events, and maintain operational standards. Candidates should have experience in retail management and a strong ability to foster customer service excellence. Benefits include health insurance, paid time off, and employee discounts. #J-18808-Ljbffr The Michael's Companies
$69.5k - $80k
...easier and save them money. It is the primary duty of the Customer Support Team Lead (Financial) to ensure that expectations are clearly set and... ...(this is a requirement). Previous customer service experience at a broker-dealer or other financial institution. Demonstrated...SuggestedTemporary workWork at officeWork from homeRelocationFlexible hours- ...A consulting firm specializing in customer experience is seeking a Program Manager for a broadband company. This remote role involves building and implementing customer experience initiatives, managing projects from start to finish, and engaging with various stakeholders...SuggestedRemote work
- ...Dono is seeking its first implementation and customer success hire to manage a portfolio of 10–20 accounts. This remote position requires 5–8 years of experience in B2B SaaS implementation or customer success. Responsibilities include onboarding clients, driving adoption...SuggestedRemote work
- ...Kellermeyer Bergensons Services, LLC is seeking a full-time Customer Experience Lead for their remote customer service team. The role requires assisting team members, managing customer inquiries, and maintaining communication records. Candidates should have at least 3...SuggestedFull timeRemote work
- ...A high-growth startup is seeking a Customer Success Manager to enhance the customer experience by managing inquiries, improving workflows, and ensuring customer satisfaction. You will oversee support representatives and ownership of our support platform. Required qualifications...SuggestedFull timeRemote work
- ...A leading recruiting firm is seeking a Senior Customer Service Operations Manager for a rapidly growing direct-to-consumer e-commerce business. In this remote... .... Ideal candidates have 2 to 5+ years of hands-on experience in customer service within an e-commerce...Remote work
$18 per hour
...on a mission to transform the most commonly misunderstood experiences in women\'s health—postpartum, breastfeeding, pregnancy and... ...big physiological transitions. We are looking for a Customer Experience Lead to own how we show up for customers. This is a part-time,...Hourly payPart timeRemote work$115k - $149k
...iRhythm is seeking a Customer Experience professional who will partner with sales and key stakeholders to design and execute solutions aimed at improving efficiency and outcomes. The ideal candidate will have a Bachelor’s degree and significant experience in device or...Work at officeRemote work- A leading marketing consultancy in New York is seeking a highly skilled individual to... ...involves crafting and implementing omnichannel marketing strategies that leverage first-party data to create personalized customer experiences. Ideal candidates will have extensive...Flexible hours
- ...a forward-thinking company as the VP of Customer Communication Solutions, where you will... ...multiple platforms. This role involves leading Agile teams, managing a high-performing... ...leading teams and transforming customer experiences, this is the perfect opportunity for you...Remote work
- ...electric vehicles is seeking a Principal Software Development Engineer. This role involves leading the software development process, focusing on enhancing the digital customer experience. Candidates should have over 12 years of experience in software development and a...
$106.91k - $132.68k
...remote-only and fully distributed company. As the Customer Advocate Lead, you will lead and empower our US support team to deliver an exceptional customer experience. Your first priority will be to hit consistent response times. We have a pretty solid foundation and our...Temporary workFor contractorsRemote work$60k - $80k
...A leading customer support provider is seeking a Customer Support Manager to lead a remote team across the United States. This role involves... ...-notch customer service. With 5+ years of customer support experience and strong management skills, you will be pivotal in...Remote work$96.22k - $120.61k
...with a state-of-the-art product and user experience. We are bold, like risks, and take on... ...recruit, what we do, and how we do it: Our customers love the product, provide valuable... ...be working on? As the Customer Advocate Lead, you will lead and empower our US support...Temporary workFor contractorsRemote work- ...for a full-time remote role. The ideal candidate will manage customer communications, schedule consultations, and assist with invoicing... ...include proficiency in Microsoft Excel, CRM platforms, and experience in managing social media. Join a growing company committed to...Full timeWork at officeRemote work
- ...Paired is seeking a full-time Customer Support Specialist to lead a high-performing team and enhance customer experience for DTC brands. This role involves managing inquiries via phone, email, and chat, creating SOPs, and optimizing support processes using tools like...Full timeRemote work
$81.79k - $102.52k
...A leading SaaS company is seeking a Customer Advocate Lead to manage the US support team and enhance the customer experience. In this remote role, you'll focus on maintaining response times while coaching team members. Ideal candidates will have experience in customer...Remote work- ...portfolios is fragmented and outdated. We're changing that, backed by leading investors, angels, and franchise industry leaders. About the Role We're looking for a Customer Success Lead to own the post-sale experience for our customers and build the Customer Success function...Work at officeLocal area
- Description A Victoria’s Secret & Co Customer Experience Lead is a values‑based leader who delivers exceptional customer and associate experiences to drive and grow top‑line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience...
$112k - $139k
HOVER in New York City is seeking a Customer Experience Specialist who will help small business customers maximize their use of the Hover platform. You will engage customers directly, lead internal projects to enhance their experience, and provide product demos. With 4...$70k - $90k
rePurpose Global in New York, NY is hiring a Senior Customer Success Associate to manage automated customer accounts. This role emphasizes... ...customer lifecycle management, providing excellent onboarding experiences, and utilizing data to improve outcomes. You’ll be proactive...- A growing startup is looking for a mid-senior level Customer Success Team Lead (Pod Lead) to spearhead a team of Customer Success Managers. You... ...of accounts, drive retention, and enhance customer experiences while building strong relationships with stakeholders. Ideal...
- A leading retail company is seeking a Senior Manager for Customer Strategy across Stores and Digital in Long Island City, NY. This role involves leading insights and strategies to improve customer experience based on feedback and behavioral data. Ideal candidates should...
- ...in New York City. This role focuses on enhancing customer satisfaction and providing direct support to customers... ...will drive results through various initiatives, lead store activities, and ensure a positive shopping experience. Candidates should have 1-2 years of retail...
- Customer Success Team Lead (Pod Lead) We are excited to announce a recently created opportunity within our Customer Team as Customer Success Team... ...customer success metrics to deliver world-class customer experience. Qualifications Proven track record of success and...Full timeLocal area
$30k
Instant is hiring a Customer Success Lead to own and scale the entire post-sale customer experience, globally. Instants needs a leader who has seen this movie before - someone who has personally built and scaled a Customer Success org in a very fast growing startup. This...Live in- A leading company in data privacy technology is seeking a Customer Success Executive to manage and grow strategic customer portfolios. This role involves overseeing... ...have 3+ years in Customer Success with experience in SaaS and must excel in communication and relationship...
$112.9k - $133.37k
Atlas Copco Holding GmbH is looking for a Customer Solutions Operations Manager to ensure operational excellence... ...delivery, profitability, and enhancing customer experience. You'll manage customer service operations, lead projects, and develop team members while fostering...- A leading retail company is seeking a Customer Service Supervisor based in Manhattan. You will oversee front store operations and ensure exceptional customer experiences. The role requires strong leadership in managing teams, implementing operational standards, and coaching...
$90k
Serenity Mental Health Centers is seeking a Customer Service Manager in Henderson, NV, to lead a high-performing team in a fast-paced, high-volume service... ...ideal candidate will have over 10 years of leadership experience, particularly in customer service or hospitality,...
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