Patient Services Coordinator - Procedural and Therapeutics

Patient Services CoordinatorAt MD Anderson Cancer Center, you'll be part of one of the nation's most respected healthcare systems, where every role directly impacts the patient experience. As a Patient Services Coordinator, you'll help ease the journey for patients and families by ensuring compassionate, seamless care. We offer day-one medical benefits, generous leave programs, tuition assistance, and retirement plans—all within a supportive, team-oriented environment that values growth, balance, and excellence. Join us and make a meaningful difference while building a career you can be proud of. The Procedural and Therapeutics division at MD Anderson Cancer Center plays a vital role in supporting procedure-based patient care across multiple specialties. This team ensures smooth coordination of clinical and administrative operations in fast-paced, high-acuity environments such as perioperative services, endoscopy, and interventional procedures. By partnering closely with multidisciplinary teams, staff help streamline workflows, improve patient access, and support safe, efficient care—allowing patients to focus on treatment and recovery.Working Hours: The working hours for this position will vary depending on the assigned Center and its business needs. Flexibility in scheduling is essential to meet the demands of our dynamic environment. Depending on the Center, some positions may require you to work fully on-site.Hourly Breakdown of salary range: Minimum $19.23 - Midpoint $24.03 - Maximum $28.84At MD Anderson, we offer careers built on care, growth, and balance. Our employees enjoy a benefits package designed to support every stage of life, starting on day one.Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per weekGroup Dental, Vision, Life, AD&D and Disability coveragePaid time off (PTO) and Extended Illness Bank (EIB) paid leave accrualsPaid institutional holidays, wellness leave, childcare leave, and other paid leave programsTuition Assistance Program after six months of serviceTeachers Retirement System defined-benefit pension plan and two voluntary retirement plansEmployer paid life, AD&D and an illness-related reduced salary pay programExtensive wellness, recognition, fitness, employee health programs and employee resource groupsWhat You'll DoThe Patient Services Coordinator will coordinate and schedule patient appointments, diagnostic tests, procedures, and treatments accurately and efficiently.Serve as a key contact for patients and families by providing clear communication about scheduling, prepayment, services, and next steps.Partner with physicians, nurses, and multidisciplinary teams to support smooth, coordinated care delivery.Maintain and update electronic records, physician orders, and appointment templates with precision and confidentiality.The Patient Services Coordinator will also process payments, verify insurance information, and reconcile patient accounts as part of the hospital's financial integrity process.Ensure that all patient information is handled securely and in compliance with privacy regulations.Assist with a variety of administrative or coordination tasks that keep patient services running seamlessly.Other duties as assigned.Why You'll Love Working HereThe Patient Services Coordinator plays a vital role in ensuring each patient's care journey is positive and stress-free.Work in a supportive, team-oriented environment that values communication and mutual respect.Access professional development programs and growth opportunities within a leading healthcare organization.Enjoy flexible scheduling options designed to suit both patient needs and your personal balance.Join a hospital system that prioritizes excellence, innovation, and holistic patient care at every level.What You'll BringOutstanding communication and interpersonal skills to engage with patients, families, and healthcare professionals.Strong organizational abilities and attention to detail in managing multiple priorities.A commitment to maintaining confidentiality, professionalism, and a focus on patient satisfaction.Experience with scheduling systems or electronic medical records (EMR) is preferred.EDUCATIONRequired: High school diploma or equivalent.EXPERIENCERequired: Three years of relevant work experience. May substitute additional education for required experience on a one-to-one basis.Must pass pre-employment skills test as required and administered by Human Resources.