UX Writer - Mid Level

Responsibilities Write, review, and edit digital content for usaa.com with a focus on clarity, consistency, accuracy, and usability Develop webpage, application, and quote‑flow content using clear, concise, and conversational language Ensure content aligns with brand standards, accessibility best practices, SEO guidance, and style guidelines Perform substantive editorial review for logic, flow, grammar, spelling, and formatting under tight deadlines Read and analyze business requirements to translate complex information into user‑centered content Collaborate closely with subject matter experts, designers, product partners, and stakeholders Manage and support editorial workflows using available systems and tools Incorporate feedback effectively and adapt writing style as needed Deliver assignments rapidly, often within 1‑3 days, depending on complexity Requirements UX Writing Certification is preferred; strong portfolio or UX writing samples required 4 years of User Experience Writing or Content Design experience 4+ years of experience with SEO, AP Style, and Style Guide Experience partnering with design teams and subject matter experts to create user‑centered experiences Ability to write clear, concise, and conversational content tailored to digital experiences Strong understanding of aligning content to business goals and accessibility standards Ability to work efficiently in a fast‑paced, deadline‑driven environment Strong written and verbal communication skills, with excellent attention to detail Highly organized, capable of managing multiple projects and competing priorities Ability to incorporate constructive feedback and adapt quickly Hands‑on Experience With Figma SEMRush Microsoft Word Daily Use Of Figma Includes Editing text directly within components, frames, modals, and prototypes Navigating design panels and layer structures Updating font styles (size, weight, bullets, etc.) Editing specific component‑level text Reviewing and managing version history Configuring components following design system guidelines Preferred Qualifications Financial Services industry writing experience Experience with Adobe Experience Manager (AEM) Familiarity with AI prompt writing Experience building webpages and flows using pre‑built design system components Understanding of component variants and how to edit them in Figma or AEM Prior copywriting or SEO‑focused writing experience Benefits We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Equal Opportunity Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. #J-18808-Ljbffr Kforce Inc