Business Office Manager

Business Office ManagerThe Business Office Manager is responsible for managing all campus-based financial operations related to student accounts, collections, and student-based inventory. This role ensures aggressive collections, accurate reporting, and support for institutional financial compliance. A primary accountability for this position is the reduction of aged receivables and prevention of bad debt.Job responsibilities include:Leading campus-based efforts to collect and resolve past-due student account balances, coordinating directly with students, staff, and third-party partners.Monitoring accounts receivable aging reports weekly, identifying at-risk or chronically delinquent accounts, and implementing proactive recovery strategies.Tracking and reporting on collections performance, recovery rates, and bad debt impact; providing monthly reporting to senior leadership.Ensuring 100% of student collection activities are completed by required institutional deadlines.Ensuring all billing, payment arrangements, and collections activities comply with FERPA, FCRA, FDCPA, Title IV, and institutional policies.Owning the reconciliation process for aged receivables, ensuring all past-due accounts are reviewed, documented, and escalated as needed.Collaborating with Financial Aid Office as necessary to ensure integrity of receivables in Nexus.Initiating third party collections on aged accounts in accordance with institutional policies and procedures.Ordering, distributing, and tracking receipt of books, supplies, and inventory related to student instruction; maintaining accurate records for campus audit readiness.Serving as the primary contact for students for all billing-related inquiries.Overseeing campus cash and check handling procedures in accordance with Unitek's financial policies, including daily reconciliation, secure storage, accurate logbook entry, and timely deposits.Ensuring full compliance with protocols for student-facing cash receipt verification, remote check deposit (RCD), and documentation submission.Maintaining documentation and ensuring data accuracy in the student information system (SIS).Supporting financial literacy initiatives and providing clear guidance to students on managing their financial obligations.Completing assigned financial reporting tasks, audits, and ad hoc projects as directed.Regular, in-person attendance up to 5 days per week on campus/on site is an essential function of this position.This role requires on-site collaboration with students, faculty, and staff.Qualifications include:Degree in Business, Accounting, or Finance (preferred)5 years of relevant work experience required2–3 years of experience in student accounts, billing, collections, or accounts receivable, preferred.Demonstrated knowledge of student finance systems, billing practices, and collection strategiesProficiency in Excel and SIS/ERP systems e.g., Anthology and Tuition OptionsStrong organizational skills, attention to detail, and the ability to manage multiple prioritiesWe Offer:Medical, Dental and Vision starting the 1st of the month following 30 days of employment2 Weeks' starting Vacation per year. Increasing based on years of service with company12 paid Holidays and 2 Floating Holiday401K with a Company MatchCompany Paid Life Insurance at 1x's your annual salaryLeadership development and training for career advancementTuition assistance and Forgiveness for you and your family up to 100% depending on programAll your information will be kept confidential according to EEO guidelines.