Human Resources Manager

Job Description

Job Description

SUMMARY: Assists management with the execution, and ongoing evaluation of internal HR processes and procedures to support the firm’s affordable housing and multifamily portfolio across multiple entities.

Ensures HR practices align with fair housing standards, HUD and state regulatory requirements, and the organization’s mission to provide safe, decent, and affordable housing.

 

REPORTS TO: President & CEO

 

JOB RESPONSIBLITIES:

Compensation and Benefits

• Collects, analyzes, and processes payroll for multiple ownership entities and properties in accordance with established policies, union agreements (where applicable), and funding program requirements.
• Reviews and makes recommendations for changes to employee compensation and benefits packages to remain competitive in the affordable housing sector while managing budget constraints.
• Processes insurance enrollments, changes, and terminations, ensuring accurate administration for site-level and corporate staff.

 

Talent Acquisition and Development

• Actively recruits for open and upcoming positions at both the site and corporate level using various tools and platforms.
• Participates in local recruiting events such as job fairs, housing authority events, workforce development programs, and local government–sponsored initiatives to strengthen the talent pipeline for affordable housing operations.
• Manages the entire hiring process, from job posting and candidate screening to conducting interviews and onboarding new employees.
• Suggests, coordinates, and tracks training and development activities for employees, fair housing, ethical conduct, customer service, safety, and property-level operational skills.

 

Employee Relations

• Serves as the first point of contact for employee questions or concerns, particularly regarding policies that impact resident interaction, compliance obligations, and safety at affordable housing communities.
• Addresses employee complaints and performs investigations as necessary, ensuring issues are handled consistently with employment law, fair housing obligations, and company policy.
• Helps plan and implement employee engagement events and recognition programs that support retention of high-performing site teams and reinforce the organization’s mission-driven culture.

 

Administrative and Compliance Support

• Provides management with data and analysis regarding key human resources metrics such as turnover, time-to-fill, training completion, and performance trends across the affordable housing portfolio.
• Assists the Accounting and Compliance departments with HR-related inquiries as they pertain to annual audits, management reviews, and regulatory reporting (e.g., HUD, state housing agencies, investors).
• Ensures HR documentation, personnel files, and policy manuals support audit readiness and reflect current regulatory and fair housing requirements.
• Performs other department-related duties as assigned to support portfolio growth, repositioning, and special initiatives.

 

Required Skills/Abilities

• Exceptional critical thinking and analytical skills to interpret HR data and support decisions that balance compliance and financial performance.
• Excellent written and verbal communication skills, including the ability to communicate effectively with site staff, corporate leadership, and external stakeholders
• Thorough working knowledge of employment law and human resources best practices

 

Desired Education/Experience

• Bachelor’s degree; business, human resources, or a related field preferred.
• SHRM or HRCI designation preferred.
• 3+ years of human resources experience, ideally within real estate, property management, or affordable housing environments.
• Experience with Paycom a plus