Clinical Support Specialist
$17 per hourLinke Resources
Job Description Job Description: In this role, you'll be a key part of helping clients access the services they need. You'll handle referrals, schedule evaluations, support prescribers, and keep client records organized and compliant - all while providing friendly, reliable support to both clients and staff. Schedule Details: Monday through Friday, 10:00 am - 6:30 pm Location: Exton, PA (THIS IS NOT A REMOTE/HYBRID POSITION) Program: Clinical Services Support Pay Rate: $17+/hour What You'll Do
- Process all incoming referrals quickly and accurately, including verifying insurance eligibility
- Input and manage referral information within the electronic health record system
- Ensure referral information is transmitted promptly to the appropriate team or service
- Process payments related to record releases and ensure accurate documentation of all transactions.
- Manage the release of client treatment records to law offices, disability firms, and behavioral health agencies while strictly adhering to HIPAA guidelines
- Communicate professionally with external partners throughout the medical record release process to ensure timely and accurate information exchange
- Maintain a detailed tracking spreadsheet for all record requests in alignment with record-keeping protocols
- Support prescribers and clinical staff as needed
- Maintain client records throughout their lifecycle-from data entry and release of information to archiving
- Provide friendly, professional assistance to clients both in person and over the phone
- Education: High school diploma or equivalent
- Experience: At least one year in a medical, mental health, or professional office setting with customer service and data entry responsibilities
- Licenses/Certifications: None required
- Clearances: Child Abuse, Criminal Background Check, and Medicaid/Medicare Exclusion verification
- Competitive Pay
- Medical, Dental, and Vision Insurance
- Tuition Reimbursement options
- Flexible Spending Accounts (Health, Dependent, and Transportation)
- Life Insurance
- Disability Insurance
- Paid Time Off
- 403(b) with Employer Match
- Employee Recognition Programs
- Employee Referral Bonus opportunities
- Discounts through "Tickets at Work"
- And More!
Vacancy posted 7 hours ago
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