Administrative Support Specialist

Position Overview:

Since 1910, Scouting has helped mold the future leaders of this country by combining educational activities and lifelong values with fun. Scouting America believes and understands that helping youth puts us on a path towards a more conscientious, responsible, and productive society.

The Cradle of Liberty Council, headquartered in King of Prussia, administers Scouting in Philadelphia, Montgomery and Delaware Counties in Pennsylvania and serves more than 11,000 youth annually. The council is actively seeking a self-motivated, organized, high-energy individual for a full-time (35 hours/week), in-person Support Specialist position.

Responsibilities: Provide a wide range of administrative and staff support services to the organization, as directed, in the areas of membership/registration, finance, event/program support, and customer service. Provide support by performing duties such as, but not limited to, data entry, records management, reception, typing, filing, copying, mail distribution, and inventory control. You may be asked to prepare presentations and reports, assist with meeting and project scheduling, and perform other duties as assigned.

• Membership Processing: Manage the database to register and renew memberships for youth and adult volunteers. This requires high attention to detail to ensure information is entered accurately and efficiently.
• Customer Service: Regularly interact with parents, volunteers and staff, answering phones and emails and responding to questions regarding registration, event sign-ups, and policies.
• Financial Administration: This includes processing point-of-sale transactions, managing petty cash, and recording donations.
• Event and Program Support: Assist volunteers and staff with administrative tasks for events, training sessions, and general program activities, including event registration, organizing materials, preparing certificates, and other duties.

Qualifications:

• Customer Focus
• Communication
• Data Entry Accuracy
• Time Management
• Multi-tasking
• Adaptability
• Software Proficiency: knowledge of Microsoft Office is required and experience with CRM platforms is preferred

Salary or Salary Range:


$18 to $20 per hour, based on experience, on a 35 hour work week. Please take note of this range before applying.