Office Manager

Office Manager

Oversee daily operations of medical office. Maintain on-site presence during business hours. Hire, train and supervise all location support staff (excluding doctors). Post patient charges and payments. Verify patient information including insurance status. Maintain schedules for doctors, patients and staff. Inventory and order medical and office supplies. Tabulate payroll and track PTO time. Review all daily/weekly/monthly paperwork including day sheets, patient information (charts and accounts), billing fee slips, mail correspondence, etc. Maintain appropriate office records including OSHA employee files maintenance, etc. Ensure proper staffing of office performing any and all duties as needed. Interface with other departments including billing, MIS, marketing, human resources and offices. Perform other duties and assignments as directed and/or as necessary. Maintain office in neat, clean, orderly fashion. Dispense medications and maintain proper documentation. Maintain monthly goals. Hold weekly staff meetings and maintain proper documentation. Complete weekly stats on prepared spreadsheets. Uphold the companys mission to provide exceptional patient care and leads in a way that aligns with the companys ESG goals. If considered a coverage/floating Office Manager travels to any office within ones region (example Pennsylvania market or Greater Baltimore market).

Minimum Requirements:

• High school diploma or GED equivalent
• 2 years medical office experience preferred
• Knowledge of computers and medical office procedures

Additional Skills/Competencies:

• Excellent verbal and written communication skills
• 1-2 years supervisory experience
• Problem solving and organizational skills
• Types 40+ WPM
• Knowledge of insurance, workers compensation and personal injury
• Certification such as Chiropractic Assistant, Medical Assistant or Radiological Technologist
• Ability to effectively interact with doctors, attorneys, patients and co-workers
• Willing to travel to another office for coverage as needed

Physical/Mental Requirements:

• Sitting, standing, walking, reaching above shoulder length
• Working with body bent over at waist
• Working in kneeling position
• Climbing stairs, climbing ladders
• Working with arms extended at shoulder length
• Lifting maximum of 20 lbs.

Diversity Statement:

Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity or any other consideration protected by federal, state or local laws.