AV Support Specialist

Position: AV Support Specialist


Location: Clark NJ

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES


1. ** System Design and Integration : **
- Integrate state-of-the-art audio and video hardware, codecs, cameras, microphones, and control systems into meeting spaces.
- Ensure seamless compatibility and interoperability with various conferencing platforms and technologies.
2. ** Technical Expertise : **
- Possess in-depth knowledge of industry-leading AV conferencing systems and software.
- Troubleshoot and resolve complex AV issues promptly, minimizing disruptions.
-Help build/troubleshoot APIs for video conference systems to integrate with Zoom
-Coordinate with AV companies to install rooms and follow up with documentation and support
3. ** Quality Assurance : **
- Conduct rigorous testing and quality assurance to ensure optimal performance and reliability of AV systems.
- Perform regular maintenance and proactive monitoring to preempt technical challenges.
4. ** Project Management : **
- Lead AV integration projects from inception to completion, overseeing timelines, budgets, and resources.
- Collaborate closely with cross-functional teams.
5. ** Client Support : **
- Deliver exceptional technical support to internal stakeholders, addressing AV-related inquiries and concerns promptly.
- Provide training and guidance to end-users for effective system utilization.
6. ** Documentation : **
- Maintain comprehensive documentation of AV system configurations, diagrams, and troubleshooting procedures.
- Develop user-friendly guides and manuals for internal teams.
7. ** Qualifications : **
- 10 years of experience in AV system design, integration, and maintenance.
- Proficiency in AV control systems (e.g., Crestron, Extron) and video conferencing platforms (e.g., TEAMs, Zoom).
- Strong familiarity with networking protocols and infrastructure.
- Certifications?
- Exceptional problem-solving and communication skills.


Top Skills Details:
Audiovisual, Microsoft TEAMs


Additional Skills & Qualifications:
Looking for strong engineer. That can own this space with little to no direction. Critical thinker, with great communication skills
Must be comfortable under pressure

Experience Level:
Intermediate