Business Analyst I

Job Description

Come grow with us! If you're looking to grow your analytics experience, look no further! We are seeking a business analyst to round out our amazing and growing team.

_ Here's what you'll do: _

Business Application Support

• Assist in the administration and support of key business applications used across Operations, Supply Chain, R&D, and Commercial teams.
• Help monitor system performance and escalate issues to IT when needed.
• Support configuration updates, testing, and documentation of application changes.

Cross-Functional Coordination

• Work with different departments to understand system needs and help document business requirements.
• Assist in translating business needs into system requests for IT teams.
• Support communication between business users and IT during system updates or issue resolution.

Business Analytics & Reporting

• Support the collection, analysis, and reporting of operational and system data to help improve business processes.
• Assist in developing and maintaining reports and dashboards that provide insights into system performance, operational efficiency, and process improvements.
• Work with different teams to help identify trends, data gaps, and opportunities for improvement.
• Support data validation and ensure accuracy of information used for reporting and decision-making.
• Assist in documenting metrics and key performance indicators (KPIs) related to system usage and operational workflows.

Project & System Support

• Assist with application upgrades, implementations, and system improvements.
• Participate in testing and validation of new system features.
• Help maintain system documentation and process workflows.

User Support & Training

• Provide basic support to internal users for business applications.
• Assist with user onboarding and training for new tools or system updates.
• Track and document common issues **** to help improve user experience.

Continuous Improvement

• Help identify opportunities to improve processes through better use of technology.
• Assist with reporting on system usage and operational improvements.
• Support initiatives that enhance efficiency across business teams.

Additional Responsibilities

• Maintain documentation in accordance with quality requirements.
• Follow company safety and environmental health guidelines.
• Support cross-functional projects as needed.
• Perform additional duties as assigned.

Qualifications:
Qualifications

_ What we are looking for in the ideal candidate: _

• Bachelor or Associate Degree in Business Administration, Engineering, Computer Science or Management Information Systems, Life Sciences, or any other equivalent degree or experience
• Minimum 1-2 year of experience working business applications.
• Strong experience in Microsoft Excel
• Ability to solve practical problems, define cause and effect, map dependencies in process.
• Organized, detail oriented, analytical, curious, with demonstrated troubleshooting and investigation skills
• Ability to prioritize tasks, multitask with organization and manage time effectively.
• Ability to work independently with limited oversight, in a complex global environment;
• Demonstrates a positive attitude, capacity for team environment, and exhibits a genuine interest in drug discovery in support of advancing human health.

Additional Information

Candidates within a commutable distance of Fremont, CA are encouraged to apply.

Pay rate range: $41.83 - $45/hr.

Schedule:

• The position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as needed.

What we offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA Discovery Services is a Disabled and Veteran Equal Employment Opportunity employer.

Compensation:
$42-$42