Knowledge Manager_Hybrid

Role : Knowledge Manager

Location : Raleigh, NC (Hybrid)

Job Type : Contract

We are seeking a Knowledge Manager with 5 years experience to supports Client mission by developing, maintaining, and maturing enterprise knowledge assets that improve service delivery, decision making, and operational efficiency across state agencies. This role collects, analyzes, organizes, and disseminates information critical to government IT operations, ensuring staff, partners, and stakeholders have reliable access to accurate, actionable knowledge.







MANDATORY MUST HAVE:
Advanced skills in research, information analysis, and validation using digital, print, and traditional methods.
Experience developing taxonomies, metadata schemas, and content classification strategies .
Hands on experience integrating knowledge frameworks with intranets, portals, databases, or ITSM platforms
Strong customer service orientation and familiarity with public-sector service delivery best practices
Experience with enterprise content database integration and multiple database or content management technologies
Knowledge of archiving, cataloging, and retention methodologies . Strong analytical and problem solving capabilities.
Excellent written and verbal communication skills, with the ability to translate technical concepts into clear business language
Demonstrated ability to gather requirements, engage stakeholders, and deliver solutions aligned with organizational needs
Understanding of project management fundamentals
Knowledge of applicable state and federal data, privacy, and copyright regulations

Email- View email address on us.fitly.work Phone Number : View phone number on us.fitly.work

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