Service BDC Agent - Beverly Hills BMW

Service BDC Agent - Beverly Hills BMW in Los Angeles, CA at Sonic Automotive Job Type: Other Experience: Associate Overview At Beverly Hills BMW, a Sonic Automotive family dealership, you will find opportunities, resources, and support to grow and develop professionally. Our network of dealerships is committed to your success and invested in your future. Responsibilities Respond to internet inquiries with courtesy, accuracy, and professionalism. Promptly and accurately enter all customer inquiry data into the CRM. Generate service appointments. Conduct phone surveys to assess customer preferences and quality of experience. Effectively utilize lead management tools. Compile all necessary reports, forms, and other documentation on a timely basis. Perform other job-related duties as assigned. Exhibit ethical behavior, provide the highest degree of customer satisfaction, and be honest in all dealings with customers. Salary: $19/hour Pay Range: From 50k to 65k Qualifications Excellent verbal and written communication skills. Ability to work independently and as part of a team in a fast-paced environment. Ability to work in a call center environment. Strong organizational and time management skills. Ability to read and comprehend rules, regulations, policies and procedures. Benefits We offer a comprehensive benefits package and a competitive compensation package. It's time to make the most important move of your career. From our cooperative, team-based approach to our extensive internal advancement opportunities, you will experience comprehensive training, competitive compensation, and strong benefits. All your information will be kept confidential according to EEOC guidelines. #J-18808-Ljbffr Sonic Automotive