P&C Insurance (Personal & Commercial) Transformation Manager

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We help P&C carriers reinvent Underwriting and Claims through process redesign, operating model transformation, data-driven decisioning, and AI-enabled ways of working. As a Transformation Manager / Senior Manager, you will lead cross-functional teams to reimagine how work gets done, combining deep insurance expertise with advanced analytics and agentic AI and technology solutions to improve client outcomes. You will also play a key role in shaping solutions, growing client relationships, and driving business development.

What You’ll Do:

Strategy & Operating Model

• Assess current-state underwriting, claims, and operational processes to identify opportunities to reimagine and optimize outcomes..

• Lead end-to-end business process reinvention across Claims and Underwriting, redesigning workflows, roles, governance, decision rights, and performance management.

• Define future-state operating models that blend human expertise, automation, analytics, and AI-enabled decision support.

• Develop transformation roadmaps aligned to strategic business outcomes.

AI, Data & Intelligent Workflows

• Lead design of AI/agentic AI end-to-end processes and support enablement of those solutions.

• Partner with engineering/data teams design and implement end-to-end agentic workflows with appropriate human in the loop controls.

Delivery & Change Leadership

• Manage end-to-end engagements (assessment → design → pilot → scale); set OKRs, roadmaps, and benefits realization.

• Lead small to large teams; coach analysts/consultants and client SMEs; drive stakeholder alignment across Claims, Product / UW, and Enterprise functions

Client Growth & Thought Leadership

• Shape proposals and solution architectures; craft business cases and delivery strategy, design, and execution projects

• Build client executive relationships; contribute to industry PoVs that support Accenture’s leadership position in the Insurance Consulting industry

Responsibilities:

• Apply structured problem solving, hypothesis-driven analysis, and creative thinking to solve complex business and operational challenges.

• Challenge conventional operating models and identify opportunities to simplify, automate, and reinvent processes using emerging technologies.

• Translate ambiguous business problems into practical, scalable solutions that deliver measurable value.

• Develop new ideas and help turn them into go-to-market offerings.

• Define methods and procedures for new assignments with guidance.

• Manage small teams or work efforts at client sites or within Accenture.

• Work as part of a team delivering client value at the intersection of business and technology.

• Perform product management and/or product owner responsibilities in the context of consulting and technology implementations.

• Travel up to 80%.

Basic Qualifications

• Minimum of 7 years of experience in management consulting and/or industry experience in Property & Casualty insurance, including Claims and Underwriting.

• Minimum of 5 years of experience in process engineering, data/analysis, program management, and /or leading complex business / technology deliveries.

• Bachelor’s Degree

Preferred Qualifications

• Deep functional knowledge of insurance across the value chain (e.g., underwriting, claims, operations, distribution) with the ability to connect strategy to day-to-day execution.

• Proven ability to lead end-to-end process reinvention, including redesigning workflows, roles, and decision rights to materially improve cost, cycle time, and customer outcomes.

• Experience defining and implementing target operating models that integrate business, technology, data, and AI to sustainably scale value.

• Working knowledge of AI and agentic AI applications in insurance (e.g., automation, fraud detection, decision support, predictive analytics) and the ability to translate concepts into practical use cases.

• Strong execution mindset with a track record of converting vision into actionable roadmaps, measurable outcomes, and realized business impact.

• Demonstrated leadership, communication, and collaboration skills, with the ability to build high performing teams and partner effectively across business, technology, and risk/compliance functions.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 09/13/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture (

Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maine $80,400 to $216,200 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York $87,400 to $293,800 New Jersey $100,500 to $293,800 Virginia $87,400 to $270,300 Washington $100,500 to $270,300

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