Communications Multimedia Coordinator

Job Description

Job Description

We are WeGo .  It's not just our name .  It's what we do .  That forward-thinking movement is extended and enriched by branding that looks and feels the same no matter where it lives in our communities .  The WeGo brand stands for a collaborative commitment to exceptional service, friendliness, integrity, and honesty as we connect riders to their community and one another.

Position Summary

WeGo Public Transit seeks a Creative Specialist to join its Communications team and help grow public transit ridership across Middle Tennessee. This position designs and lays out internal and external materials, including promotional campaigns and public information pieces, for both print and digital channels. The Creative Specialist creates eye-catching assets that balance strong visual design with clear, accessible information, always keeping the rider’s experience in mind.

The ideal candidate brings graphic design experience, a keen eye for composition, and the ability to translate complex information into visually engaging content for a variety of audiences across print, social media, and the web. We are looking for someone with strong emotional intelligence and a proactive approach to communication and brand management.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, and/or new ones may be assigned at any time with or without notice.

Key Responsibilities

• Designs and lays out brochures, flyers, newsletters, signs, advertisements, and other graphic materials for print and electronic distribution, keeping informational and promotional assets up to date 
• Works alongside Communications, Marketing, Customer Care, and Operations teams to translate service initiatives into informative and compelling visuals 
• Produces graphics and manages content on WeGo’s internal communication platforms, such as SharePoint and the internal newsletter 
• Assists with overseeing the creative direction of the WeGo brand and upholding brand standards 
• Designs graphics and assists with updating and ongoing management of the WeGo Public Transit website, including layout and coding 
• Supports Marketing with graphics for social media posts across multiple platforms 
• Manage projects from concept to completion 
• Obtains estimates from printers and other specialty advertising vendors 
• Completes internal paperwork for purchase orders, invoice processing, and related requests 
• Creates and updates presentations 
• Assists with asset management, including maintaining an inventory of all printed materials 
• Assists with distribution of signage and marketing materials 
• Performs other duties as assigned

Required Qualifications

• At least three years of professional layout or design experience
• Bachelor’s degree in graphic design, visual arts, or a related field, or an equivalent combination of education
• Strong graphic design skills and knowledge of current design trends 
• Advanced knowledge in Adobe Creative Suite (InDesign, Illustrator, Photoshop)
• Familiarity with Content Management Systems (CMS)
• Website management and coding skills preferred (HTML)
• Strong written, verbal, and interpersonal communication skills 
• Ability to meet tight deadlines, balance multiple projects, and manage time effectively 
• Ability to understand and carry out detailed written or verbal instructions 
• Ability to maintain confidentiality
• Possess a valid Driver’s License 
• Ability to solve problems 
• Collaborate with team members across organization and be comfortable with autonomy in managing daily workload 
• Possess good customer service skills 
• Ability to schedule work and work overtime as needed 
• Responding to emergency situations 
• Maintain effective working relationships with all levels of employees 
• Strong team player

The principal duties are intended to describe those functions that are essential to the performance of this job and must be performed unaided or with the assistance of reasonable accommodation. Other responsibilities are those functions which are considered incidental or secondary to the overall purpose of the job. This job description does not imply that the above are the only duties assigned to the position. Employees may be required to perform any other job-related duties as requested by management.

Davidson Transit Organization, Employment unit of WeGo Public Transit, is committed to the full inclusion of all  qualified individuals. As part of this commitment, we will ensure that people with disabilities are provided with  reasonable accommodation.

Davidson Transit Organization, Employment unit of WeGo Public Transit is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.