Senior Voice Support & Queue Manager
Global Channel Management
A communication solutions provider in Chicago is seeking a Voice Support Help Desk/Queue Manager. This role involves managing voice service requests, troubleshooting issues, and coordinating with engineering teams. Candidates should have over 4 years of experience with E911 technologies and Cisco systems. A strong ability to provide excellent customer service is essential. The position is full-time and located on-site in Chicago. #J-18808-Ljbffr Global Channel Management
- About the job Voice Support Help Desk/Queue Manager Voice Support Help Desk/Queue Manager needs 4+ years experience Prefers familiarity with Filemaker for departmental records on the voice network and infrastructure Solid understanding of E911 issues and technologies. Preferred...Suggested
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