24/7 Service Desk Analyst - Tier I/II IT & Cyber Ops
Rividium
RiVidium is seeking a Service Desk Analyst to provide Tier 1/2 support across applications and platforms, ensuring timely issue resolution and clear documentation. The role supports 24/7/365 operations and requires strong communication and teamwork in a mission-focused IT delivery environment. The successful candidate will handle ticketing, knowledge base updates, and incident communications while maintaining high levels of customer service and security awareness in a government-focused setting. #J-18808-Ljbffr Rividium
- ...mission outcomes. Title: Technical Support Analyst (Tier II) Location: Onsite (Washington, D.C.)... ...systems from unauthorized access and cyber threats Conduct security audits and apply... ...This onsite role requires a mix of help desk, deskside, and VIP support in a secure federal...CyberFull timeWork experience placementWork at officeFlexible hours
- KeenLogic is looking for a self-motivated Tier II Help Desk Analyst in Alexandria, VA. This full-time position involves providing deskside support... ...in-person. The ideal candidate will have a strong customer service focus, excellent communication skills, and the ability to...SuggestedFull timeRemote work
$83.5k - $87.5k
...Cayuse Holdings is seeking a Cyber Incident Response Analyst in Washington, DC to enhance the cybersecurity... ...while ensuring exceptional customer service. The ideal candidate will hold a Bachelor... ...environment, supporting a 24/7 operational center. Competitive pay...Cyber- Position Title: Cloud Ops System... ...various cloud native services hosted in AWS. Responsibilities... ...(.NET, IIS, SQL Server). Understanding... ...app, API, and data tiers including concepts... ...Engineers, Analysts, and Developers at... ...Facilities Energy, Cyber Security, Modeling...CyberFull timeLive in
- ...is seeking a dedicated systems administrator to provide Tier 2 help desk support in a 24/7 environment. The position requires US Citizenship and an... ...team of innovators focused on protecting organizations from cyber threats, with opportunities for professional development...Cyber
- TechSilo is hiring two Journeyman Computer Support Specialists / IT Help Desk Specialists to provide on-site IT help desk and Tier II support for a federal customer in Washington, DC. You'll work with Service Desk, Network Operations, Cloud Services, Engineering, and...Full timeWork at officeMonday to Friday
- ...Inc. in Washington, DC is seeking two IT Help Desk Specialists / Journeyman Computer Support Specialists to provide on-site Tier II support to a federal customer in a... ...teams while maintaining high standards of user service. This role requires Monday-Friday on-site work...Monday to Friday
- Business Technology Integrators (BTI) seeks experienced IT professionals to provide Tier II help desk support at the Congressional Budget Office (CBO) in Washington, DC. You will support Windows, macOS, and mobile platforms on-site, collaborating with IRM and security teams...Work at office
- ...CELESTIAL INNOVATIONS GROUP LLC in Washington, DC is seeking a Tier II Help Desk Computer Specialist to provide advanced troubleshooting and support for desktop systems in a federal environment. The ideal candidate will have at least 3 years of experience with Windows...Remote workWork from homeFlexible hours
- Rividium is looking for a Systems Administrator (Tier 2/3 Support) to ensure IT and cybersecurity operations for service members and their families. This position... ...account provisioning, with a schedule that includes 24/7/365 support. Candidates should possess a Bachelor...Contract work
- CODE Plus, Inc. is seeking a Tier II Help Desk Technician to support NLRB operations in Washington, DC. The role focuses on diagnosing and resolving moderately complex hardware, software, AV/VTC, and mobile device issues in a federal government environment. Onsite position...
$40k - $80k
Saic is seeking a Mid-level Tier I/II Help Desk Technician to provide exceptional desktop support primarily for the Office of the Chief Information... ...skills, technical aptitude, and a proactive customer service approach. Candidates must possess a work clearance and be US...Work at office- Revolutional is seeking a Technical Support Analyst (Tier II) to work onsite in Washington, D.C. The role requires maintaining and securing enterprise IT systems while providing comprehensive technical support to end-users. Applicants should have an active Top Secret clearance...
- ...Business Concepts is seeking a highly motivated Help Desk Specialist (Tier I/II) to support a 24/7 mission-critical operational environment focused on enterprise... ..., application sustainment, and end-user support services. The successful candidate will provide technical...For contractorsShift work
- ...will involve supporting mission-critical systems and providing Tier I and Tier II user support, requiring a strong technical background in broadcast IT systems and troubleshooting. Work in a dynamic, 24/7 broadcast environment and contribute to the agency’s mission of...
- ...rewards of providing valuable services to our customers. Come along... ...Overview Provide CSOC Tier 2 services, 24x7x365 coordination... ...outcomes in the event of a cyber-incident. More About... ...and DoD 8570.01-M IAT Level II and CSSP Analyst Certification. Ability to...CyberFull timeContract workFor contractorsWork experience placementWork at officeShift work
- ...common goal of delivering top-tier services to our customers. Our culture... ...rapid detection and response to cyber incidents. Maintain and... ...Clearance. Active DoD 8570 IAT Level II certification or greater ,... ...standing: CEH, CFR, CCNA Cyber Ops, CHFI, CySA+, GCFA, GCIH, SCYBER...CyberWork at office
- Zachary Piper Solutions is seeking a NOC Lead to manage 24/7 operations supporting federal mission environments in Washington, DC and Manassas, VA. You will supervise the NOC team, coordinate incident response, and drive reliability and security across enterprise IT infrastructure...CyberNight shift
$50.48 per hour
...and archiving, and for delivering both Tier I and Tier II technical support to end users. This role... ...The position operates in a high‑tempo, 24/7 broadcast environment and directly... ...point of contact for all IT incidents and service requests submitted through authorized...Hourly payFor contractorsWork at officeWorldwideShift workNight shiftWeekend work$100k - $139k
...delivering reliable, secure, and high‐quality IT services that directly impact readiness and daily... ...Have:* 5+ years of experience providing Tier I and II IT support in an enterprise or DoW... ...environments* Bachelor’s degree in IT, Cyber, or EngineeringClearance:Applicants...CyberFull timeContract workPart timeWork at officeLocal areaRemote work- Rividium Inc is seeking a Service Desk Lead based in Alexandria, Virginia, to lead IT support operations for Military Community and Family... ...on effective communication and teamwork. The position requires 24/7 shift work and is contingent upon contract award. #J-18808-Ljbffr...CyberContract workShift work
- ...RiVidium is seeking a Service Desk Analyst. This role supports IT, Cybersecurity, and Data Operations... ...C.5.3.5 helpdesk operations; provides Tier I/II support, ticket escalation, and service... ...and accurate ticket documentation in a 24/7/365 environment. Basic Qualifications...Contract workShift workNight shift
- Argo Cyber Systems, LLC in Arlington, VA, is seeking a Cyber Subject Matter Expert (SME) II to join our on-site team. The role requires US citizenship and an active TS/SCI clearance, with DHS EOD suitability as applicable. A bachelor’s degree and 10+ years in IT/cyber...Cyber
- Solutions³ LLC is hiring an Incident Manager II in Arlington, VA to support government clients in cyber incident response. The role involves researching and mitigating cyber threats, conducting analyses, and collaborating across teams. Requires 2+ years in incident management...Cyber
- ...Job Title Tier 1 Help Desk Analyst Location On-site in Arlington, VA Department Program Support Reports... ...forefront of cybersecurity, providing services to military, defense, and critical... ...Information Assurance Technical (IAT) Level II Understanding of applying basic...Long term contractFull timeWork experience placementWork at officeLocal areaRemote work
- Progression Inc in Washington, DC is seeking skilled Help Desk Tier II & III technicians. The role requires 3-5 years of experience along with an Active Top Secret clearance and the ability to lift up to 50lbs. Install hardware and software across various environments,...Remote work
$30 - $35 per hour
...solutions in the areas of Cyber Security, Instructional... ...and IT Support Services to improve the security... ...with MKS2. Service Desk Analyst Location: On-site in... ...must possess an IAT level II certification in ACTIVE... ...Troubleshoot and resolve Tier I and II incidents to...Cyber- International Executive Service Corps is hiring a Help Desk Specialist in Washington, D.C. This role requires the candidate to handle technical... ...interface. Responsibilities include providing 24/7 coverage for Tier I customer-related issues and troubleshooting requests...
- Service Desk Lead (Full‑Time / Part‑Time) RiVidium is seeking... ...operations; provides Tier I/II support, ticket... ...or function supporting 24/7/365 user support operations... ...performance. Coach analysts, maintain execution discipline... ..., Human Capital, Cyber, Intelligence &...CyberFull timeContract workPart timeShift workNight shift
- ...addressing threats across physical, electronic, cyber, and communications security for... ...Summary: The Security Systems Technician II can operate independently, bringing several... ...questions, and ensuring satisfaction with services provided. Documentation: Complete...CyberNight shift
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