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24/7 Service Desk Analyst - Tier I/II IT & Cyber Ops

Rividium

RiVidium is seeking a Service Desk Analyst to provide Tier 1/2 support across applications and platforms, ensuring timely issue resolution and clear documentation. The role supports 24/7/365 operations and requires strong communication and teamwork in a mission-focused IT delivery environment. The successful candidate will handle ticketing, knowledge base updates, and incident communications while maintaining high levels of customer service and security awareness in a government-focused setting. #J-18808-Ljbffr Rividium

Vacancy posted 2 days ago
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