Security Director. Job in Arlington Move Collective Jobs

JOB SUMMARY Andy Frain Services is looking for a highly motivated, multi-task-oriented individual to manage a security contract. The Manager will oversee the accountability of all supervisors and staff for assigned accounts, ensuring full responsibility for performance, service, and budget. They will maintain a safe environment for employees, vendors, and personnel, support all security needs, and serve as an integral part of facility operations. The Manager will establish working relationships with local police and fire departments and other stakeholders, demonstrate and uphold Andy Frain Services core values and operating principles, maintain 100% compliance with staff training, and maintain a professional image with strong leadership skills. RESPONSIBILITIES AND DUTIES The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees must notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. If uncertain or lacking knowledge of the policies, employees are required to request clarification or explanations from superiors or authorized representatives. The delivery of quality service and positive interaction with customers is critical to the completion of all tasks within this job description. The Manager must greet all visitors, vendors, and employees, while continuously maintaining standards of excellence in presentation and professionalism – a requirement of staff. Provide lead direction at assigned client site(s); enforce security/safety programs and ensure that post orders are followed, established rounds completed, and adequate reports and logs filed daily and weekly. Develop and implement security procedures and ensure compliance with facility policies, procedures, and applicable state and federal laws. Maintain knowledge of all emergency policies, procedures, and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities, and assist as needed. Knowledge of life safety systems, fire panels, CCTV system computers. Staff is to ensure the continuous and safe operation of all elevators and access doors is critical. Maintain contact with authorized personnel/contractors responsible for maintenance and upkeep of these devices. Equipment operation will include use of portable radios, telephones, copy and fax machines, computers and tools. This includes daily inspection of all vehicles assigned to the job site and noting any damages to allow immediate repairs. Counsel and discipline personnel as appropriate; seek advice from company management or designated representatives; meet personally with employees to document counseling and disciplinary actions. Assist in training Security Officers and Shift Lead Officers, and review post orders to ensure Guards have competent knowledge of assignments. Communicate with Operations manager daily and weekly regarding account performance and Security Officer performance. Discuss security and safety issues and changes that need implementation. Assist in the submission of payroll and personnel information to the company as designated. In conjunction with company management or designated representatives act to ensure adequate security coverage of all posts. Inspect posts as scheduled and meet with staff to outline tasks and responsibilities. Ensure staff sign in and out for scheduled shifts accurately. Meet with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and provide quality customer service. Carry out other duties as assigned by Managing Director. EDUCATION AND EXPERIENCE High School Diploma and/or equivalent; Associate’s Degree. Must be willing to submit to a background investigation; any offer of employment is conditioned upon successful completion of a background investigation. Bachelor’s degree in a related field or equivalent combination of education and experience. Minimum 2 years prior experience in loss prevention, life safety, CCTV systems, and access computer systems. One year (1 yr.) of which must be in a management position within the security industry. Valid driver’s license. Complete all licensing requirements as mandated by the state. CPR and First Aid certification a plus. Additional qualifications may be specified and receive preference, depending on the nature of the position. SKILLS AND ABILITIES Complete knowledge of facility layout and operational requirements outlined by the customer. Implement all AFS and customer safety and security procedures as required. Design staffing and security plans for operations. Identify recruiting sources and maintain relationships with all sources. Recruit and hire all personnel for staffing plan. Train and certify all security and operation staff on an ongoing basis. Build teams that are highly motivated to exceed customer expectations. Effectively manage administrative duties for accurate and timely payroll and reports. Create processes that will improve the overall safety and security of the facility plan. Develop a training program that builds employee performance. Implement a safety program in compliance with company standards. Create post orders and internal policy and procedures material for staff compliance. Regularly meet with the customer and city representatives to assess performance and develop best practices or strategies to improve services. Maintain current records on all licensed security officers in compliance with city and state regulations. Create employee recognition programs that motivate employee performance. Identify local organizations to support community services. Maintain fiscal responsibility for the profitability of the account. Achieve management objective in growing business through network opportunities. Develop and implement sales strategy to grow business. Meet and continue to meet any applicable state, county, and municipal licensing requirements for security officers. Meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned site. Knowledge of security operations and procedures. Knowledge of management practices and procedures. Ability to provide positive direction and motivate performance. Understanding of a variety of security and safety devices and controls. Ability to track and maintain schedule assignments. Ability to be an effective team member. Ability to maintain professional composure when dealing with unusual circumstances. Ability to adapt to various sites and changes in post procedures. Ability to adapt to changes in the external environment and organization. Excellent organizational skills. Strong customer service and results orientation. Strong interpersonal skills, with the ability to interact effectively with clients at various social levels and across diverse cultures. WORKING CONDITIONS (PHYSICAL/MENTAL DEMANDS) Maintain composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and pressure situations. May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. Must undergo and meet company standards for background checks, reference checks, controlled substance testing, and behavioral selection survey, in addition to mandatory licensing and site-specific requirements. Direct staff in a positive manner. May be required to work overtime without advance notice. Required ability to handle multiple tasks concurrently. Keyboarding, basic computer usage and operating controls. Seeing, hearing, speaking, and writing clearly to communicate with employees and clients, observe and report incidents, and direct others. Frequent sitting, standing, walking, may involve climbing stairs, walking up inclines and uneven terrain. Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. Frequent lifting and/or moving up to 10 pounds, occasional lifting and/or moving up to 25 pounds, and additional lifting and/or moving ability as might be required for the assigned site. Close vision, distance vision, ability to adjust focus. May be required to use vehicle for performance of duties. On occasion may be required to perform stressful and physical activity. Normal vision or corrected by use of glasses or contacts for normal reading and viewing abilities. Depending on assignment may be exposed to inclement weather or required to work in environments or conditions that require protective gear, devices, or awareness of personal safety. May be exposed to or required to handle sensitive and confidential information. SALARY AND BENEFITS Competitive salary, Vacation/PTO, Medical/Dental/Vision, 401(k). This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time. #J-18808-Ljbffr