Receptionist/Administrative Assistant

Job Description

Job Description

Professional Search Group OC is conducting a search on behalf of our client for a Receptionist / Administrative Assistant to join their team in Irving, TX.

Our client is seeking a professional, personable, and highly organized Receptionist / Administrative Assistant to support day-to-day office operations.

This position serves as the first point of contact for visitors, clients, and employees, making professionalism, presentation, and a friendly attitude especially important. While the front desk does not experience a high volume of daily visitors, this role extends beyond reception and provides administrative support across the organization.

Professional Search Group OC is seeking a candidate who enjoys being helpful, can manage multiple priorities, and is willing to step in wherever needed. As the employee becomes familiar with the company and its processes, additional responsibilities and special projects will be assigned.

Front Office & Administrative Support Responsibilities:

• Welcome and direct visitors in a friendly and professional manner
• Answer and route incoming phone calls and inquiries
• Maintain a clean, organized, and professional reception area
• Receive and distribute incoming mail and packages
• Order office supplies, research vendors, and maintain inventory
• Keep conference rooms, break rooms, and restroom areas stocked and presentable
• Coordinate supplies and logistics for company luncheons and events
• Communicate housekeeping or facility concerns to the appropriate manager
• Maintain Excel logs and perform accurate data entry
• Organize information and documentation, including sensitive or confidential materials
• Assist with special projects and other administrative responsibilities as assigned
• Provide backup support to the Customer Service team as needed
• Assist customers with questions and general inquiries
• Provide pricing information and product assistance after appropriate training
• Support customer relationships through professional and responsive communication
• Assist with product upselling opportunities when appropriate
• Address customer concerns and escalate issues to the appropriate sales or management team
• Provide administrative support for billing activities
• Assist with invoice preparation and payment processing
• Assist with account reconciliation and maintaining accurate records
• Respond to billing questions and help resolve discrepancies
• Work with the accounting team to ensure information is accurate and up to date

Bachelor's degree Qualifications:

• 1+ years of experience in an office, administrative, receptionist, customer service, or similar professional environment
• Excellent verbal and written communication skills
• Strong organizational and time-management abilities
• High attention to detail and accuracy
• Proficiency with Microsoft Office, Excel, and experience with VMS or ERP systems preferred
• Strong data entry and follow-up skills
• Ability to manage multiple priorities in a busy office environment
• Self-motivated, dependable, and eager to learn
• Receptive to feedback and committed to continuous improvement
• Proactive and solution-oriented approach to work
• Professional appearance and demeanor

Apply with Professional Search Group OC today!