Supervisor, Operations

Overview ADMA Biologics is a biopharmaceutical company relentlessly committed to creating superior products for immunodeficient patients at risk for infection. We are looking for a dynamic, innovative, growing company in the biopharmaceutical industry that is committed to excellence and integrity. We currently have an exciting opportunity available for a Supervisor, Operations in Myrtle Beach, SC. Job Title: Supervisor, Operations Position Summary The Supervisor, Operations must be competent in all aspects of the ADMA BioCenters operations. They will be required to be certified and become preceptors in each work area. The Supervisor, Operations will also supervise and train employees in each work area. They will assist with the supervision of all activities within the plasma collection centers as assigned by the Director, Center Operations or Manager, Center Quality. These responsibilities include, but are not limited to plasma production, quality assurance, and human resource management. In the absence of senior center management members this position oversees all activities within the site; otherwise it is 100% working in their primary supervisory role. The Supervisor, Operations will work with other ADMA team members to create an environment of teamwork and mutual respect between staff members. This position will work to ensure donor satisfaction is maximized with the intent of providing a safe, healthy, and friendly environment for both donors and staff. Essential Functions (E) And Responsibilities Direct oversight and responsibility for employee activities and donor service within their assigned area(s). Ensure staff are trained and competent to perform job duties in accordance with the SOPs and regulatory requirements. Monitor and direct donor flow through the Center to ensure donors are moving through the center at the expected pace and make necessary adjustments to meet expected donor time in center goals. Perform lookbacks, audits, data tracking, and process flow evaluation. As assigned, work directly with QA monitoring errors, developing and implementing corrective actions, and ensuring the Center meets regulatory, cGMP, and customer requirements at all times. Monitor staff performance against existing standards and provide immediate correction to staff as needed. Monitor medical supply usage and use of other company resources to confirm use as intended and in accordance with SOP, routinely monitoring inventory against usage; inform Director, Center Operations and/or Assistant Manager when supplies are needed. Participate in Center internal audits and assist, as necessary. Manage donor floor production task schedules on a proactive basis. Directly oversee donor satisfaction on a day-to-day basis and work to limit all service issues and delays. Provide input into staff annual evaluations. Set an example of excellent work ethic and instill good work ethics in staff. Maintain competence with all position required tasks. Ability to train others is required. All other duties as assigned. Minimum Qualifications Education Requirements: High school diploma or equivalent required. Experience Requirements: Entry level management position, minimal experience is required. Benefits In addition to competitive compensation, we offer a comprehensive benefits package including: 401K plan with employer match and immediate vesting Medical, Vision, Life and Dental Insurance Pet Insurance Company paid STD and LTD Company Paid Holidays 3 Weeks’ Paid Time Off (within the first year) Tuition Assistance (after the first year) ADMA Biologics uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit #J-18808-Ljbffr