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IT Service Desk Agent - Tier 1 Support

Terracon

Terracon in Olathe, KS is seeking an IT Service Desk Technician to provide proactive support to employees on hardware, software, and network issues. You will guide users through troubleshooting, document resolutions, and help maintain IT service quality. Responsibilities include responding to calls, opening and closing work orders, and escalating complex problems. A high school diploma is required; an associate degree is preferred, and familiarity with Office 365, Teams, Exchange, AD and #J-18808-Ljbffr Terracon

Vacancy posted 2 days ago
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