Senior Business Analyst

Pivot Point Solutions Pivot Point Solutions is a California-based technology consulting firm that specializes in delivering IT solutions and support for the construction and utility industries. We partner with organizations across the state to provide reliable technology services that improve operational efficiency, enhance project delivery, and support critical business systems. Our team understands the unique technology challenges facing construction and utility organizations, from field operations and infrastructure projects to enterprise applications and cybersecurity. By combining industry expertise with responsive service, we help clients modernize their technology environments, streamline workflows, and maintain secure, reliable IT systems that support long-term growth. Job Overview Title: Senior Business Analyst Sector: Information Technology & Finance Seniority: Senior Level Location: Oakland, CA Job Type: Hybrid (2 days per week in office) Project Length: 6 months (open to extension & conversion) Compensation: $63,000.00 - 110,000.00 As a Senior Business Analyst, you will support the financial management and operational oversight of enterprise telecommunications services. This role focuses on budgeting, forecasting, financial reporting, telecom expense management, and vendor coordination to ensure accurate financial planning and efficient management of wireline and wireless services. Working closely with Finance, IT, Procurement, and telecommunications vendors, you'll analyze spending trends, manage telecom expenses, identify cost-saving opportunities, and provide executive-level reporting that supports strategic business decisions. Your Day-to-Day Activities: Develop and maintain annual operating budgets, forecasts, accruals, and long-range financial plans for telecommunications services Perform monthly financial reporting, variance analysis, and forecasting activities while identifying key business drivers Analyze telecom spending trends and recommend cost optimization opportunities Partner with Finance, IT, Procurement, and business stakeholders to support financial planning and operational decision-making Review, reconcile, and validate telecom invoices, carrier billing, accruals, and financial transactions Maintain accurate financial records and support reporting within SAP and other financial systems Coordinate with telecommunications vendors regarding billing, contracts, service requests, and expense management Support telecom inventory management, service ordering, and Moves, Adds, Changes, and Disconnects (MACD) Prepare executive dashboards, financial summaries, and ad hoc reports for leadership Assist with audits, financial controls, compliance activities, and documentation Develop reports and metrics that improve visibility into telecommunications spending and operational performance The Job Requirements: Bachelor's degree in Finance, Accounting, Business, Information Systems, or a related field 5+ years of experience in financial analysis, budgeting, forecasting, or business analysis Experience supporting enterprise financial planning, variance analysis, and expense management Advanced Microsoft Excel skills, including Pivot Tables, Lookups, and financial modeling Experience working with SAP or similar enterprise financial systems Strong analytical and problem-solving abilities with experience interpreting large datasets Excellent written and verbal communication skills Ability to manage multiple priorities in a fast-paced environment You'll Stand Out If You Have: Experience managing Telecom Expense Management (TEM) programs Experience with TEM platforms such as Tangoe, Calero, Rivermine, or similar solutions Knowledge of telecom billing, carrier invoicing, inventory management, and expense reconciliation Experience supporting wireless and wireline telecommunications services Experience coordinating telecom Moves, Adds, Changes, and Disconnects (MACD) Knowledge of telecommunications contracts, carrier pricing, and vendor management Experience with Accounts Payable processes and invoice reconciliation Experience building executive dashboards using Excel, Power BI, Tableau, or similar reporting tools