Administrative Assistant

Administrative Assistant

As an Administrative Assistant for Pratt Industries Houston, you will be a vital support for our administrative, accounting, and customer service functions. You'll serve as a primary point of contact for visitors and callers, manage various financial tasks, and assist in ensuring customer satisfaction through accurate order processing and diligent record-keeping. Your ability to efficiently handle diverse responsibilities will be crucial to our daily operations.

What You'll Get:

• Insurance benefits and wellness reimbursement within one month
• Paid holidays from day one, paid vacation after six months and 401(k) with match at three months
• Tuition reimbursement at one year
• Excellent benefits package including medical, dental, short-term disability and HSA
• Paid childbearing/parental leave at one year
• Healthy Lifestyle program with up to $1,200 awarded each year to your HSA
• Employee Assistance Programs to help you manage your life at work and at home
• Safety and PPE reimbursements
• Cell phone discount with two major providers
• Monthly incentive bonus if plant goals are met

What You'll Give:

• Manage administrative tasks including answering calls, greeting visitors, handling mail, and maintaining sign-in/out records
• Process purchase orders and invoices using SAP, including data entry, scanning, and filing for both maintenance/freight and non-corrugated/tooling
• Support accounting operations by assisting with collections, daily tape changes, cash applications, and providing backup for billing and reports
• Provide customer service support by running reports, entering releases, checking orders for accuracy, and managing tooling orders
• Maintain essential records and supplies, performing filing, scanning, copying, and ordering office supplies as needed.

Primary Duties and Responsibilities:

• Answer incoming calls and greet visitors/VIPs.
• Mail invoices and distribute incoming mail.
• Scan invoices for payment to customers and make collection calls when necessary.
• File invoices, payables, and customer service documents.
• Change daily tapes for accounting systems.
• Review Bills of Lading (BOLs) and sales orders for processing.
• Email invoices to customers and assist with billing.
• Backup on billing, daily reports (KPIs), and weekly reports.
• Assist with SBD cash applications.
• Order office supplies.
• Run bookings reports and enter releases for customer service.
• Receive BOLs and check customer orders for pricing, quantity, dates, and machine details.
• Laminate and receive tooling orders.
• Perform any required data entry to support the Controller and Customer Service team.

**Additional duties as assigned by management**

What You'll Need to be Successful:

• Education: High school diploma or equivalent
• Experience: Experience in a manufacturing environment (preferred)
• Language Skills: Strong communication skills.
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, and volume. Job-related math skills.
• Reasoning Ability: Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to make sound judgments.
• Technical Skills:
  • Application knowledge of computer data entry.
  • Application knowledge of products and production processes.
  • Proficient in Word and Excel.
  • Basic knowledge of corrugated manufacturing processes or willingness to learn.
  • Understanding of office procedures.
• Physical Demands: Regularly required to walk, talk, hear, stand, and sit. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Work Environment:
  • While performing duties in the plant, the employee is exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles.
  • The noise level in the plant work environment is usually loud.
• Leadership attributes: Superior time management. Ability to help others quickly and efficiently. Crisis management; great emotional control.
• Certifications: None specified.
• Performance Measurements: Excellent customer service and organizational skills.

Take Action and Unbox Your Potential Next Steps:

Ready to join a team that values safety, quality, and continuous improvement? If you're looking to grow your career in a dynamic environment, apply now! We are excited to see how you can contribute to our success and help take Pratt Industries to the next level.

Pratt Industries provides equal employment (and affirmative action) opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veterans status, or disability.

Pratt Industries is America's 5th largest paper and packaging company with more than 10,000 highly skilled green collar employees dedicated to the environment and sustainability. Pratt Industries is one of the largest corrugated packaging companies in America, with sophisticated manufacturing facilities in more than twenty states. The company operates several of the most modern, cost effective paper mills in the country, as well as a series of sheet and box plants strategically placed throughout the United States offering a wide range of creative packaging solutions. Pratt Industries is committed to recycling and the environment by harvesting the urban forest. Pratt Industries offers competitive compensation plans with incentive opportunities, full benefits package including medical, dental, vision, life, disability, All State, Pre-Paid Legal, and 401(k) with company match, paid vacation, paid holidays, and childbearing and parental leave. Pratt Industries is an Equal Opportunity/Affirmative Action Employer - M/F/V/D