Seasonal/Temporary Team Lead, Operations-Days (FHD)

Position Summary The Team Lead is responsible for coordinating and overseeing the daily operational activities within the warehousing, receiving, and shipping area. Under the direction of the Operations Supervisor, the Lead ensures associates meet company service and cost objectives while maintaining performance, safety, and quality standards. Essential Duties and Responsibilities Training Responsibilities Mentor and train new and existing associates on distribution activities to meet customer demands. Instruct associates on current Standard Operating Procedures, including shipping, receiving, picking, and quality control. Assist in forklift operation and certification for associates. Shipping and Receiving Responsibilities Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and picking and staging of outbound shipments to maximize productivity and verify paperwork with drivers. Load orders efficiently and accurately according to the appropriate doors and trailers. Process all shipping/receiving/picking functions as defined by the SOP. Investigate and resolve discrepancies in the shipping and receiving process. Customer Service Maintain a professional appearance and communication style at all times. Communicate with customers via telephone, email, or in person as needed. Prepare accurate activity reports for site management. Quality Control Responsibilities Use appropriate documentation to ensure all products and orders are correctly received, shipped, and picked. Verify products meet quality standards, report damages or discrepancies, and perform packing, shrink‑wrapping, and labeling. Process all quality control functions as defined by the SOP. Report inconsistencies and problems to the Operations Supervisor or Manager. Participate in quality meetings. Safety, Housekeeping, and Compliance Adhere to relevant ISO standards and corporate/site policies. Execute all safety protocols and promote a safe workplace. Maintain cleanliness and orderliness of the warehouse. Comply with all SOPs, OSHA/MSDS standards, and site‑specific safety rules. Participate in safety meetings. Labor Management Direct warehouse team operations to meet productivity objectives. Assist associates and temporary labor with productivity sheets and accurate capture of hours. Support the supervisor in maintaining a productive workforce. Participate in establishing work schedules and ensure their correct implementation. Ensure associates follow all prescribed quality procedures and guidelines. Responsibility and Authority Participate in department meetings. Initiate actions to prevent non‑conformities and record problems related to product, process, and quality. Bring all non‑conformities to the attention of the Quality Department immediately. Equipment Operation Use a variety of equipment, including but not limited to: sit‑down and stand‑up reach trucks, sweeper scrubbers, scissor lifts, cherry pickers, Aisle Master, pallet jack. Maintain equipment upkeep and report problems. Inspect and perform minor maintenance on forklifts and other equipment daily. Operate all equipment safely and efficiently following prescribed methods. Maintain an active forklift certification. Maintenance Assist in building, grounds, and equipment maintenance as assigned. Other Duties Perform clerical and administrative tasks such as answering phones, scheduling, and greeting visitors. Work evenings and weekends as needed. Work overtime when required by business. Perform any other duties assigned. Minimum Required Qualifications Education and Experience High school diploma or GED. One year of experience in logistics, distribution, or a related environment. Ability to operate material handling equipment. Ability to work in unregulated warehouse temperatures ranging from mild to moderate. Certifications Completion of a forklift training program. Skills, Knowledge, and Abilities Computer Skills Basic computer proficiency. Experience with RF scanners. Knowledge of WMS functions. Language Skills Proficiency in English (reading, writing, verbal). Mathematical Skills Basic to intermediate math for inventory and product handling. Additional Attributes Strong attention to detail and timely task completion. Ability to work independently with minimal supervision. Effective communication across all organizational levels. Adaptability to change in a fast‑paced environment. Preferred Qualifications 2–4 years experience in a warehouse, logistics, or distribution setting. 2–4 years of proven forklift experience. Current or prior material handling equipment certification. Physical Demands Occasionally Hand and finger manipulation, sitting, product handling. Frequently Bending. Constantly Walking and standing. Lift/Carry Requirements 21–50 pounds. Reach above shoulder, reach outward, squat, or kneel. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Compensation Expected base pay $27.00 per hour. Actual compensation will be based on job‑related factors such as experience, skills, education, and location following applicable laws. Benefits Information about DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. EEO Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state or local law. DSV reserves the right to defer or close a vacancy at any time. #J-18808-Ljbffr DSV - Global Transport and Logistics