Senior Operations Engineer

Why Work With Us? We believe in supporting our employees with a rewarding work environment and meaningful benefits. Here are just a few ways we invest in your growth, well-being, and success: Professional Development - Grow your skills through workshops, training programs, and opportunities for advancement. Health & Wellness - Comprehensive health benefits to support your physical and mental well-bing. Work-Life Balance - Flexible work hours and remote work options to help you balance your career and personal life. GT's Hybrid Work Model - Gotransverse is excited to offer a hybrid model to their employees with the expectation of working in our Downtown Austin office 2-3 days a week, depending on the role. This flexible hybrid approach gives team members the best of both worlds: focus time along with in-person collaboration that fosters trust and unlocks creativity. About the role Engineer. Detective. Communicator. You are the whole package and you’re looking for a great opportunity and fun, collaborative environment with a startup mentality to grow your technical skills. Get going at Transverse. We need your help supporting our first-of-its-kind, SaaS‑based revenue operations solution. What you'll do Performs second‑level application support for the Transverse revenue operations solution Assists with provisioning and configuring customer solutions Implements internal networks, firewall rules, application servers and data processing servers Defines and executes production change management and incident response procedures Responds to and resolves production system network, hardware and software issues Ensures secure configuration of all systems and documents security policies for PCI compliance Helps support production system networks, servers and software Qualifications BS/BA degree or equivalent industry experience 3+ years of experience installing, configuring and performing routine troubleshooting and performance evaluation tasks in Linux environments Strong understanding of MySQL 3+ years of experience deploying, troubleshooting and monitoring Java applications on the web Strong configuration, deployment, upgrade and patching skills for Apache Tomcat servers Experience managing requests and tasks in a ticketing or incident management system Unix shell, Perl or Python programming or scripting skills Working knowledge of DNS, NFS/NIS+, SSL and/or mail protocols Working knowledge of TCP/IP networking, including routing, switching and security Knowledge of load balancing or high availability architectures is a plus Self‑motivated with exceptional organizational skills Strong communication skills for working closely with broader technical team Deep knowledge of Java web applications and technologies on Linux/Unix is highly valued Understanding of SOAP and REST web services Experience with IT support, especially Mac laptops, and WiFi network support #J-18808-Ljbffr Gotransverse LLC