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Workforce Forecasting & Scheduling Specialist

Spectrum

Spectrum is seeking a Workforce Management Admin to drive scheduling, reporting and auditing across its inbound contact centers. You will ensure proper shift coverage, monitor adherence and performance metrics, and partner with leaders to optimize staffing and service levels. Ideal candidates bring a Bachelor’s degree and 2+ years in workforce management software and call center environments, with strong English communication, data analysis skills, and the ability to manage multiple priorities #J-18808-Ljbffr Spectrum

Vacancy posted 2 days ago
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