Sonic Drive-In General Manager

SONIC Drive-In General Manager

As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations. Responsibilities include managing, training, monitoring, and coaching crew/team members, carhops, and skating carhops; directing and assigning drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards; adhering to and monitoring employee compliance of the drive-in employee handbook, policies, and practices; performing restaurant opening and/or closing duties; preparing employee work schedules; monitoring and maintaining restaurant inventory levels; completing and maintaining all drive-in restaurant employment related records and payroll records; reinforcing a customer service mentality and ensuring all employees are focused on serving the customer at all times; immediately and respectfully resolving guest requests; reporting guest complaints to immediate supervisor and assisting in resolving such complaints; interviewing and hiring restaurant crew and management team members to achieve proper staffing levels; preparing all necessary operational reports; developing appropriate action plans to resolve unfavorable financial and/or sales trends; and developing and implementing a marketing plan.

Additional General Manager Requirements include a high school diploma or equivalent, minimum of two years of restaurant management experience (QSR preferred), experience running shifts without supervision, required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends, and holidays; knowledge of recruiting, interviewing, and selection practices; knowledge of federal and state labor laws as well as local health and sanitation laws and regulations; leadership and supervisory practices and skills; effective verbal and written communication skills; basic accounting and computer skills; ability to follow directions and work with autonomy once given directions, ability to multi-task and successfully solve problems; problem solving, decision-making, and conflict-resolution skills; and willingness to abide by the appearance, uniform, and hygiene standards at SONIC.

Job Type: Full-time Salary: $38,000.00 to $55,000.00 /year Experience: Restaurant 3 years (Preferred) License: Driver's License (Required) Benefits offered: Paid time off Health insurance Dental insurance Vision insurance Retirement benefits Employee discounts Bonuses Pay Frequency: Semi-monthly or twice monthly What You’ll Need: Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion); high standards for self and the team; positive attitude, especially during rushes or stressful situations; resiliency trying different approaches to solve a problem; working to get better every day; eagerness to learn and grow professionally and personally; ability to prioritize and complete tasks accordingly; excellent leadership and communication skills; associates degree in Business or related field preferred (subject to franchise discretion); willingness to work irregular hours, including nights, weekends, and holidays.