EDI SUPERVISOR

Summary Messerli Kramer, a trusted Twin Cities law firm since 1965, is looking for an in‑person full‑time EDI Supervisor to join our team in Plymouth, MN. Description The position will supervise a team of EDI Analysts and technical specialists who handle daily data exchange and workflow maintenance essential to our data operations environment. The Supervisor will ensure scheduled EDI transfers occur between the firm, clients and vendors; investigate and remediate file transfer rejections; maintain internal system workflow; and collaborate with operations staff to integrate client‑directed changes in data mapping into our system of record. Essential Functions and Duties for the EDI Supervisor Daily supervision of EDI staff Monitoring staff daily task lists to ensure all required file transfers occur as scheduled. Working with EDI staff and the Data Operations Development team to troubleshoot file transfer failures. Monitoring EDI rejections, utilizing and enhancing dashboards to identify trends and resolve root causes of issues. Ensuring controls are functional for all manual processes and automated jobs to alert the team if a file transfer fails or a received file fails to be ingested into the database. Ensuring that EDI staff uses existing client echoback exception reports and works with the Data Operations Development team to implement new automated echoback processes to validate effective data transfer. Completing change management protocols by reviewing published changes in client mapping requirements, collaborating with subject matter experts and ensuring specialists correctly install those changes through system exchange mapping, alterations to Table, Figure, and Listing (TFL) programming, SSRS/SSIS packages or SQL extracts. Ensuring specialists complete all testing requirements from change management, including testing of data transfer through to client systems of record. Ensuring that workflow tickets are completed by the Workflow Specialist in optimal timeframes and critical tickets are resolved the same day. Ensuring the document specialist maintains proper quality control procedures and completes strategic projects to further automate document handling protocols. Ensuring staff maintains up‑to‑date work instructions for all processes. Participating in planning for project sprints for tickets assigned to the team, then monitoring and assisting staff to ensure sprints are completed as scheduled. Benefits & Perks Medical, Dental, & Vision Insurance HSA & FSA Accounts 401K with 4% company contribution (after 1 year of service) Paid time off (17 days per year) Paid holidays off (7 days per year + a floating holiday) Company‑paid life insurance Employee Assistance Program Free parking, onsite restaurant, and onsite free gym Requirements 3+ years of EDI/Data Integration experience, or equivalent demonstrated through work experience, training, military experience, or education. 2+ years of leadership experience. Experience working with EDI in financial or collections environments, particularly where data accuracy, compliance and auditability are critical, is preferred. Competencies Extremely detail oriented with a high degree of focus on maintaining consistency and routine in daily processes. Experience with multi‑system mapping practices, translating client specifications into system of record input/output and change control documentation. Experience utilizing and developing control structures to ensure the accuracy and quality of data imports/exports. Functional understanding of Action/Result code workflow triggering daisy‑chain events in the system of record. Ability to multi‑task multiple assignments simultaneously with differing levels of urgency. Excellent communication and people skills. Strong problem diagnosis and resolution skills. Understanding of the capabilities of SQL/Python/PowerShell and other tools and awareness of how they could be used to automate manual actions. Experience applying such automations is a plus. Education in the IT/Computer Science field is a plus. Experience with Azure DevOps is a plus. Work Environment and Physical Demands This role operates in a professional office setting, routinely working with standard office equipment. The person in this role would be required to talk and hear, sit or stand for long periods of time, and use their hands and fingers to handle and feel. Occasionally required to walk, reach with arms and hand, climb or balance, and stoop, kneel, or crouch. Regularly required to lift and/or move up to 10 pounds, occasionally up to 25 pounds. Vision abilities required by the job include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and to meet job requirements. All applicants must pass a criminal background check and drug screening before commencing employment with Messerli & Kramer, P.A. This is an in‑person position in Plymouth, MN. The starting wage for this position is $60,000‑$65,000 per year. About Us Messerli Kramer is a leading law firm in the Twin Cities founded in 1965 with locations in Minneapolis, St. Paul, and Plymouth, Minnesota. We have a well‑earned reputation in the business community for providing sound, reasoned and comprehensive legal advice. Our professionals take the time to listen and understand their clients’ legal issues within the larger framework of their business, focusing on pragmatic solutions and remarkable results. Messerli Kramer serves individuals and businesses through three unique, yet complementary, divisions. We represent a variety of clients—including large corporations, banks, closely‑held businesses, and individuals seeking divorce, family law or estate planning services—to help navigate the myriad of legal issues they confront. Reference Titles EDI Analyst Lead EDI Analyst Supervisor Salary Description: $60,000‑$65,000 #J-18808-Ljbffr