Accounts Receivable Director

Job Description

Job Description

About Us: 

HaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements.

Job Summary: 

Reporting to the Vice President, Controller, the Accounts Receivable Director provides strategic leadership and oversight of the organization's accounts receivable function, driving operational excellence, optimizing cash flow, and ensuring compliance with accounting standards and internal controls. This role is responsible for developing and executing the organization's receivables strategy while leading a high-performing team focused on timely billing, collections, dispute resolution, and customer satisfaction.

The Director partners closely with Finance, Revenue Cycle, Sales, Legal, Compliance, Operations, and Executive Leadership to enhance financial performance, improve working capital, mitigate risk, and support the organization's growth objectives. This leader will champion process improvement initiatives, technology optimization, and scalable solutions that strengthen the overall revenue cycle.

Key Responsibilities: 

Strategic Leadership: 

• Develop and execute the organization's Accounts Receivable strategy aligned with overall financial and operational objectives.
• Provide leadership, coaching, and development for the Accounts Receivable team, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish departmental goals, key performance indicators (KPIs), and performance metrics to measure operational effectiveness.
• Build organizational capabilities through talent development, succession planning, and employee engagement initiatives.

Accounts Receivable Operations: 

• Oversee all billing, invoicing, collections, cash application, credit management, and dispute resolution activities.
• Ensure timely and accurate invoicing while maximizing collections and minimizing bad debt exposure.
• Monitor accounts receivable aging, collection effectiveness, and Days Sales Outstanding (DSO), implementing strategies to improve cash flow.
• Partner with business leaders to proactively resolve customer billing issues and reduce collection delays.

Financial Leadership & Reporting: 

• Provide executive-level reporting and analysis on receivable performance, collection trends, cash forecasts, and financial risks.
• Deliver actionable insights and recommendations to executive leadership regarding working capital optimization.
• Support month-end, quarter-end, and year-end close processes related to revenue and receivables.
• Collaborate with Treasury and Finance leadership on cash forecasting and liquidity planning.

Process Improvement & Systems Optimization: 

• Lead continuous improvement initiatives that enhance efficiency, accuracy, scalability, and customer experience.
• Evaluate and implement automation solutions, reporting tools, and system enhancements to improve Accounts Receivable operations.
• Partner with Information Technology and Finance Systems teams to optimize ERP functionality and reporting capabilities.
• Standardize policies, procedures, and best practices across the Accounts Receivable function.

Governance & Compliance: 

• Ensure compliance with Generally Accepted Accounting Principles (GAAP), company policies, regulatory requirements, and internal controls.
• Develop and maintain effective controls that safeguard company assets and minimize financial risk.
• Partner with Internal Audit and external auditors by providing documentation, analysis, and support for audit activities.
• Maintain compliance with contractual billing requirements and customer-specific payment terms.

Cross-Functional Partnership: 

• Collaborate with Revenue Cycle, Sales, Customer Success, Legal, Compliance, Operations, and Accounting to resolve complex billing and payment issues.
• Serve as a trusted business partner to leadership by providing financial expertise related to receivables, collections, and customer payment trends.
• Support organizational initiatives, acquisitions, integrations, and business process transformation efforts impacting Accounts Receivable.

Skills & Experience: 

• Strategic leadership and organizational development.
• Deep knowledge of Accounts Receivable operations and revenue cycle management.
• Strong understanding of accounting principles, revenue recognition, and GAAP.
• Financial reporting, forecasting, and cash flow management.
• Process improvement and automation leadership.
• ERP and financial systems expertise (Sage Intacct preferred).
• Executive communication and presentation skills.
• Data analytics and business intelligence.
• Project management and change leadership.
• Negotiation, conflict resolution, and customer relationship management.

Qualifications: 

Required: 

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field, required.
• 8+ years of progressive Accounts Receivable or Revenue Cycle experience, including 5+ years in a leadership role.
• Demonstrated success leading high-performing Accounts Receivable teams in a complex, multi-entity environment.
• Strong knowledge of GAAP, internal controls, and financial reporting.
• Experience with ERP/accounting systems and advanced Microsoft Excel skills.
• Proven ability to develop KPIs, analyze financial data, and drive operational improvements.
• Excellent leadership, communication, and executive presentation skills.

Preferred: 

• Experience within a healthcare provider, payer, medical billing, or healthcare services organization.
• Experience leading Accounts Receivable transformation or automation initiatives.
• CPA, CMA, MBA, or other relevant professional certification.
• Experience with Sage Intacct and Accounts Receivable automation platforms.

Specialized Knowledge: 

• Executive-level financial analysis and decision support.
• Working capital optimization and cash flow management.
• Revenue cycle best practices.
• Enterprise risk management and internal controls.
• Change management and organizational transformation.
• Strong business acumen with the ability to influence cross-functional stakeholders.
• Exceptional organizational skills with the ability to manage multiple strategic initiatives simultaneously.
• Outstanding verbal and written communication skills with executive audiences.

What We Offer: 

• Hybrid or Remote Work Flexibility - Work anywhere in the United States with reliable high-speed internet.
• Preference is to be based in, or around our Dallas, TX office for occasional in-person meetings.
• Competitive compensation and annual performance incentive opportunities.
• Medical, dental, and vision coverage for you and your dependents.
• 401(k) with employer match.
• Paid vacation, sick time, and company holidays.
• Company wellbeing program with health insurance incentives.
• A collaborative culture that values innovation, accountability, and continuous improvement.

What's Next?

Make an Impact: 

Lead the strategy that strengthens cash flow, supports financial performance, and enables organizational growth.

Drive Transformation: 

Help shape the future of our finance organization through innovation, process optimization, and technology.

Grow Your Leadership: 

Join a collaborative leadership team where your expertise, vision, and influence will make a lasting impact. If you're ready to lead a high-performing Accounts Receivable organization and drive meaningful business results, we'd love to hear from you. Apply today and help us build the future of financial excellence.

If you're ready to bring your skills, passion, and leadership to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard.

It is the policy of HaloMD not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.