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Certified Servicenow GRC Developer

Vkore Solutions

Key Responsibilities
  • Design, develop, configure, and implement ServiceNow GRC solutions based on business and compliance requirements.
  • Work on ServiceNow Integrated Risk Management (IRM), Policy and Compliance Management, Risk Management, Audit Management, and related GRC applications.
  • Configure risk and control frameworks, control objectives, indicators, policies, compliance entities, and risk assessments.
  • Develop and customize ServiceNow applications using JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Flow Designer.
  • Configure workflows, approvals, notifications, scheduled jobs, and automated compliance processes.
  • Implement integrations with external systems using REST APIs, SOAP APIs, IntegrationHub, and import sets.
  • Configure dashboards, reports, and Performance Analytics to provide visibility into risk and compliance metrics.
  • Support control testing, evidence collection, issue remediation, audit workflows, and compliance assessments.
  • Collaborate with business stakeholders, risk managers, compliance teams, auditors, and technical teams to translate requirements into technical solutions.
  • Perform unit testing, system integration testing, defect resolution, and production support.
  • Maintain technical documentation, configuration records, and implementation guidelines.
  • Follow ServiceNow development best practices, security standards, upgrade guidelines, and application lifecycle management processes.
  • Required Technical Skills
    • Hands-on experience with ServiceNow GRC/IRM applications.
    • Strong knowledge of Policy and Compliance Management, Risk Management, and Audit Management.
    • Experience configuring risk and control frameworks, control testing, risk assessments, issues, and remediation workflows.
    • Proficiency in JavaScript and ServiceNow scripting.
    • Experience with Business Rules, Client Scripts, Script Includes, UI Policies, Flow Designer, and Service Catalog where applicable.
    • Knowledge of REST/SOAP integrations, IntegrationHub, import sets, and transform maps.
    • Experience with ACLs, roles, groups, notifications, reports, and dashboards.
    • Familiarity with ServiceNow application development, update sets, and deployment practices.
    • Understanding of GRC processes, internal controls, regulatory compliance, and audit requirements.
    Certification Requirements
    • Mandatory: ServiceNow Certified Implementation Specialist Governance, Risk, and Compliance (CIS-GRC).
    • ServiceNow Certified System Administrator (CSA) is preferred.
    • Additional ServiceNow IRM/GRC certifications or relevant implementation credentials are an advantage.
    Preferred Qualifications
    • Experience implementing or enhancing ServiceNow GRC/IRM solutions in an enterprise environment.
    • Familiarity with compliance frameworks such as ISO 27001, NIST, SOX, and PCI DSS.
    • Experience integrating GRC solutions with ITSM, CMDB, Security Operations, or third-party risk and compliance systems.
    • Strong analytical, troubleshooting, communication, and stakeholder management skills.
    • Ability to work independently and collaborate effectively with functional and technical teams.
    Education

    Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.

    Key Success Criteria
    • Successful delivery of ServiceNow GRC/IRM enhancements and implementations.
    • Effective automation of risk and compliance processes.
    • Improved visibility into risk, controls, audit findings, and remediation activities.
    • High-quality, secure, maintainable ServiceNow configurations and customizations.
    • Timely delivery of enhancements, integrations, documentation, and production support.

    Note: Candidates should be able to demonstrate hands-on ServiceNow GRC/IRM implementation experience in addition to holding the required CIS-GRC certification.

Vacancy posted 2 days ago
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