Inside Sales Representative

Job Description

Job Description

Inside Sales Team Member

Position Overview: The Inside Sales Team Member is responsible for converting inbound opportunities into closed sales while building and growing a personal book of business. This is a sales-driven role , not a customer service position.

While leads are inbound, success in this role depends on proactive follow-up, relationship building, and closing opportunities . Top performers are motivated by results, take ownership of their pipeline, and consistently work to grow their sales volume.

What You'll Do:

• Respond to inbound customer calls, emails, and inquiries related to product selection, quotes, and orders
• Build and maintain relationships to grow a personal book of business
• Follow up consistently on quotes to close sales opportunities
• Recommend products and solutions through consultative selling
• Manage multiple opportunities in a fast-paced, high-volume environment
• Accurately document customer interactions, quotes, and orders in CRM
• Collaborate with internal teams to ensure customer needs are met
• Continuously learn product lines and categories to improve sales effectiveness

What You Bring:

• Bachelor’s degree preferred; or 2-4 years of sales or relevant experience
• Foodservice or restaurant industry experience preferred
• Strong proficiency in Microsoft Office (Excel required) and CRM systems
• Excellent communication and relationship-building skills
• Strong attention to detail and ability to manage multiple priorities
• Ability to interpret product information, pricing, and specifications
• Team-oriented mindset with a high level of integrity

Compensation: This position is paid under KaTom's Inside Sales Compensation Plan and offers uncapped earning potential.

• $40,000 guaranteed annual base (unrecoverable draw), paid bi-weekly.
• Uncapped commission based on sales performance in addition to base pay.
• Tiered commission structure with increasing rates as sales volume grows.
• Additional bonus opportunities tied to performance, training, and mentoring.

Detailed commission rates and bonus eligibility are outlined in the Inside Sales Compensation Plan provided during the interview and onboarding process.

Work Schedule:

• Full-time, on-site position in Kodak, TN
• 8-hour shifts
• Weekend availability as needed

Why KaTom?

• Stable, long-term career opportunities in a growing organization
• Collaborative, team-oriented environment
• Clear earning potential tied to performance
• Opportunities for professional growth and advancement
• A company committed to delivering Legendary Customer Experiences

The above statements reflect the general responsibilities and qualifications necessary to describe the principal functions of this position and are not intended to be an exhaustive list of all duties or requirements.

KaTom Restaurant Supply, Inc. is a drug-free workplace and an Equal Opportunity Employer.

KaTom Restaurant Supply, Inc. is one the nation’s leading restaurant supply retailers. We are recognized by FE&S Magazine as one of the top 6 restaurant equipment dealers, by Inc. Magazine for 16 consecutive years as one of the fastest-growing private companies in America on the Inc. 500|5000 list, and by the Women’s Business Enterprise National Council as one of the 50 fastest growing women-owned companies worldwide. KaTom is proud of these accomplishments and knows they would not be possible without our dedicated, hardworking team. Join that team today and see the difference we can make together by creating ‘Legendary Experiences’.

Company Description

KaTom Restaurant Supply, Inc. is one the nation’s leading restaurant supply retailers. We are recognized by FE&S Magazine as one of the top 6 restaurant equipment dealers, by Inc. Magazine for 16 consecutive years as one of the fastest-growing private companies in America on the Inc. 500|5000 list, and by the Women’s Business Enterprise National Council as one of the 50 fastest growing women-owned companies worldwide. KaTom is proud of these accomplishments and knows they would not be possible without our dedicated, hardworking team. Join that team today and see the difference we can make together by creating ‘Legendary Experiences’.