Administrative Coordinator

Job Description

Job Description

Overview

Parker & Sons is currently seeking an Administrative Coordinator to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Administrative Coordinators are responsible for internal and external email management, customer communication, department coordination, scheduling, and front desk reception duties.

Keeping you comfortable with expert heating, cooling, plumbing and electrical service Since 1974. Parker & Sons has been serving homeowners and businesses for over 50 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Serving Maricopa, Pinal, and Gila Counties, Parker & Sons continues after all these years to maintain an A+ rating with the Better Business Bureau and even won the BBB Torch Award for Ethics (Twice!)

Schedule: M-F 8-hour shifts

In office - not remote

What's in it For Me?

• Base pay of $21/hr-$24/hr with growth potential and monthly bonus
• Robust PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EPA, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

Responsibilities

• Internal and External Email Management
• Sales Documentation Audits
• Customer Communication
• Install Coordination and Vendor Relations
• Service Scheduling and Follow Ups
• Sales Lead Tracking and Dispositioning
• Finance Processing and Documentation Audits
• Support Dept Supervisors and Technicians with Administrative Taks
• Administrative Tasks
• Front Desk Reception Duties

Qualifications

• 2-3 years of relevant experience
• Strong computer skills, including MS Word, Excel and Outlook
• Ability to learn our Service Titan software (Window based)
• Ability to communicate effectively and professionally with a diverse group of people, including technicians, customers, vendors, and co-workers
• Strong written and spoken communication skills
• Have attention to detail and ensure accuracy with all tasks and reporting
• Ability to ‘think on your feet’- have solid analytical & problem-solving skills
• Must be able to work with minimal supervision at times
• Must be able to pass a background check and drug screen

Physical Demands/Work Environment:

• Remain seated for long periods of time in an office setting.
• Ability to transition between different workspaces

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.

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