Operations Manager | Creative High Volume | NYC

Job Description

Job Description

Creative, Premium hospitality brand is seeking and Operations Manager to join their FOH leadership team. The Operations Manager has two main purposes.  Primarily they are responsible for ensuring the seamless operation of the team on a day-to-day basis.  In addition, they oversee all activities related to service and entertainment on any assigned shift acting in the capacity of either a Manager on Duty or Lead Manager. With an overriding focus on team and guest experience, the Operations Manager balances operational excellence, commercial acumen, safety compliance and a developing display of emotional intelligence. This is fun and growing company with locations in NYC, DC and Las Vegas.

Our perfect candidate has:

• Minimum 5 years’ experience in a management role within high volume, quality cocktail bar/venue

• TIPS alcohol certification

• Food handling certification

• Strong leadership & communication skills

• Excellent communication at all levels

• Strong leadership ability

• Strong financial acumen

• The ability to manage under pressure and make decisions in real time

• The experience to operate at a high level under the direction of the management team

• The ability to manage multiple operational and managerial tasks simultaneously

• Personal maturity to deal with confidential information and/or issues with discretion and sound judgment

• The capability to meet the physical and scheduling demands of the position, including walking, standing, or lifting heavy items for extended periods, and working nights, weekends, and holidays

The benefits:

• Competitive salaries with ample room for career growth

• Annual Bonus eligibility

• 12 days of Paid Time Off, plus additional days as you grow with the company

• Three different CIGNA medical plans to suit you and your family’s needs, plus dental and vision options

• 401(k) plans so you can invest in your future

• Life Insurance with employer contribution

• Voluntary Short Term Disability Insurance

• Bill review services via the Healthjoy app

• Easy to use Pre-Tax Transit & Parking benefits so you can save on your daily commute

• Flexible Spending Accounts (FSA), Dependent Care & Health Savings Accounts (HSA), great for everyday expenses

• 8 weeks of Paid Family Leave after 1 year of employment