Account Manager (Healthcare Communications)

Account Manager (Healthcare Communications)Real Chemistry is looking for an Account Manager to join our growing team! Real Chemistry is looking for driven, savvy game changers who are ready to dive into the trenches and make an immediate impact. We are currently seeking an Account Manager with client services experience in healthcare. The position offers a great opportunity for an individual with a passion for healthcare to work with leading clients in the pharmaceutical, biotechnology, medical devices and health IT fields.This is a hybrid role, based in any of our US offices—including New York City, Lambertville, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.Real Chemistry is looking for someone who can:Responsible for exceptional client service and account management activities for 3-4 accountsIn collaboration with account associate, senior management and project management staff, drive flawless and timely project execution and high-touch client communicationsParticipates in development of clients' marketing strategies and tactics; collaborates with multiple internal stakeholders to ensure consensus around tactics' scope and approachSupport overall account development, resourcing fiscal performance and growthSupport day-to-day client contact in executing ad hoc requests and delivering planned activities and materialsDevelop draft scope of works, contracts, presentations, creative briefs, PR and marketing materials and other internal/external communicationsEnsure client feedback is gathered, understood and addressed as appropriate across deliverables and internallyDocument status and otherwise communicate need-to-know information to all project stakeholders to ensure progression along critical pathSets meetings, provides agendas and contact reportsAbility to run client calls or meetings independentlyManage account finances; must be able to track budget, raise invoices and POsThis position is a perfect fit for you if:Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an "I" – really speak to you.You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We're always evolving.You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.You are highly organized self-starter, able to work independently and under tight deadlines.What You Should Have:Highly organized with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detailIndependent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaborationProfessional presence, performs with a sense of urgency and with a client service orientationHas confidence to manage upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeableHigh energy, able to effectively operate in fast-paced, growing and evolving environmentDemonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budgetHas good understanding of social media vehicles and is comfortable managing and drafting communications around themStrong written and oral communication and presentations skillsGood management of Microsoft Office tools (PowerPoint, Word, Excel) – particularly PowerPointExcellent business communication ability including informal/formal presentation and writing skills; this includes confident public speaking both internally and externally with clients, vendors, and affiliatesAbility to mentor junior staff and delegate accordingly in order to achieve project deadlinesAble to communicate with managers when deadlines will not be metAble to devise and articulate solutions to problems on an ongoing basisAble to clearly communicate project updates, scopes and recommendations to clientsAbility to develop project scopes and client and vendor contractsDemonstrated experience with media monitoring, research and taking on projects with limited supervisionBA or equivalent work experience requiredPay Range: $63,000 - $72,000