Bilingual Administrative Assistant Senior - Public Health

Bilingual Administrative Assistant Senior - Public Health Job Category : Administrative Support Requisition Number : BILIN001174 Posted : October 6, 2026 Full-Time On-site Locations Showing 1 location Kenosha, WI 53140, USA Pay or shift range: $22.26 USD to $25.29 USD New hires will start at the minimum pay rate for their respective positions; however, candidates with qualifying work experience and skills determined to be directly related to the position they are hired for may be offered a rate within the hiring range commensurate with their experience. Description

BILINGUAL ADMINISTRATIVE ASSISTANT SENIOR

Clinic/Public Health Kenosha County is seeking a bilingual Administrative Assistant Senior who brings energy, professionalism, and precision to every interaction. In this role, you’ll support smooth clinic operations, serve as a reliable point of contact, and provide bilingual support to Spanish-speaking community members. If you bring strong attention to detail and take pride in delivering exceptional service, this is your opportunity to make a meaningful impact. Join our team today and help make a difference! 2026 Hiring Range: $22.26 - $25.29 per hour Essential Duties and Responsibilities This Administrative Assistant Senior, reporting to the Public Health Nurse Clinic Supervisor, is primarily responsible for higher-level office administration and customer service for the Public Health Clinic. This position provides a broad variety of projects and tasks internally as well as in collaboration with community partners, aiding and supporting with a variety of complex administrative duties which may include confidential and sensitive matters. Job duties include: Primarily responsible for providing administrative and reception support for the Public Health Clinic Serve as first point of contact for Public Health visitors and clients; greet guests, assess needs, answer general inquiries, and direct individuals to the appropriate program or unit Utilize bilingual fluency to communicate effectively with clients, ensuring accurate information exchange Answer questions regarding programs and provide forms, applications, and other relevant information Monitor lobby activity and maintain a welcoming environment Collaborate with program managers and staff to support workflows, track requests, and smooth operations across all Public Health teams Contribute to identifying opportunities to streamline administrative processes and improve client flow and service delivery Answer community calls, schedule appointments, make follow-up calls, and retrieve messages; respond to emails and web form requests Register and check-in all clients Enter data and create reports in physical case files, spreadsheets, and in the electronic medical records system Assist clients with enrollment for various state assistance programs Collect service fees in alignment with fee schedule Manage inventory of clinic supplies including ordering, stocking, and expiration audits Monitor and record vaccine refrigerator and freezer temperatures; promptly notify management of any concerns or equipment issues Collect and label laboratory specimens including urine collection for drug and alcohol testing Assist with offsite mobile missions in a variety of capacities; infrequent travel may be required Ensure adherence and compliance to the policies and procedures of the federal Health Insurance Portability and Accountability Act (HIPAA) regarding protected health information Compile and prepare a variety of reports and records Participate in divisional orientation, training, and staff development functions Coordinate with various external organizations and staff and translation service Participate in community outreach activities such as distributing program brochures, retrieving client referrals as delegated by supervisor, and mobile clinics Perform other duties as required or assigned Success Factors Knowledge of: Commonly performed patient care procedures Basic marketing and social media usage and implementation Governmental department/division work and activities Policies and procedures specific to public health County divisions and County resources Skill in: Extreme organization and multi-tasking with multiple daily distractions Accurate and efficient typing for data entry, drafting professional correspondence and reports, and other relevant job responsibilities Critical thinking, systems thinking, analytical and problem-solving, as well as sound judgement Strong oral and written communication Microsoft Office including Word, Excel, Outlook, Access, Teams Basic internet and computer usage Ability to: Effectively interact with sensitivity with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and persons of all ages, gender identities, sexual orientations, and lifestyles Effectively plan, organize, and manage competing priorities and challenges under pressure Engage, establish, and maintain collaborative partnerships with multi-cultural/multi-disciplinary staff, management, community partners, and the public Maintain confidentiality and serve the public with honesty and integrity Operate with a high degree of flexibility, initiative, attention to detail, and commitment Thrive in a fast-paced, robust organization Remain professional and courteous at all times, especially in high pressure situations Effectively work in a team environment that promotes customer satisfaction as well as independently to meet deadlines Work respectfully in a diverse and inclusive environment Job Requirements, Education, Training and Experience Required Education and Experience High school diploma or GED equivalent Previous administrative work experience with clerical and customer service responsibilities Bilingual fluency (English and Spanish) Preferred Education and Experience Previous work experience in a health care or clinic setting CPR certification, or obtain within 90 days of hire Other Job Requirements Reliable transportation for periodic offsite events Occasional weekend and evening work Ability to perform other work as required or assigned including but not limited to a 24/7 response during a public health emergency Health, dental and vision insurance effective first of month following 30 days of employment with the ability to reduce premium contribution through participation in a wellness program Flexible Spending Accounts Employee Assistance Program Paid Time Off Twelve Paid Holidays Retirement Plan:Participation in the Wisconsin Retirement System which includes county-paid life insurance Tuition Reimbursement Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may involve light physical demands, such as exerting up to 25 pounds of force occasionally, and up to 10 pounds of force frequently Selection Process Application Review - Qualifying Oral Interview - Qualifying Background Check - Qualifying Drug Screen - Qualifying If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements. Applications must be submitted no later than Monday, October 19, 2026, at 12:00 noon. Kenosha County is a Wisconsin Retirement System participating employer. Your participation is required, which includes an employee contribution. The pay grade for this position is NE7 (Min. $22.26 – Max. $28.32 per hour). Thank you for your interest in employment with Kenosha County! Education Required High School or better. Preferred Associates or better. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Kenosha County, Wisconsin