Server - FOH

Job Description

Job Description

Description:

Server – Trapper's Sushi (Culebra Commons, TX)

Pay: $7.25 + Tips

Trapper's Sushi is expanding in Texas! We're looking for a friendly, organized, and upbeat Server to join our team in Culebra Commons, TX. As the first face our guests see, you set the tone for their entire dining experience - greeting them with warmth, keeping things flowing smoothly, and ensuring every visit feels special.

Our mission is simple: learn our customers' names, provide exceptional service, and deliver crave-worthy sushi experiences that make people want to come back for more.

Job Purpose

Servers at Trapper's Sushi deliver exceptional guest experiences through warm hospitality, accurate order taking, and consistent service standards. This role is responsible for creating a welcoming atmosphere, anticipating guest needs, and ensuring each visit is memorable, efficient, and aligned with company values.

Duties & Responsibilities

• Greet guests promptly with energy, enthusiasm, and genuine hospitality.
• Accurately take food and beverage orders, confirm modifications, and enter all items correctly into the POS system.
• Deliver drinks, appetizers, entrées, and desserts with proper timing and presentation.
• Maintain strong menu knowledge, including ingredients, allergens, and daily specials.
• Monitor table activity and anticipate guest needs (refills, extra sauces, additional items, etc.).
• Ensure tables are clean, reset, and guest-ready throughout service.
• Collaborate with hosts, expo, sushi chefs, and kitchen staff to maintain smooth service flow.
• Assist with to-go orders, packaging, and accuracy during high-volume periods.
• Handle cash, credit, and digital payments following all cash-handling procedures.
• Follow all food safety, sanitation, and health department standards, including proper glove use, handwashing, and PPE when required.
• Maintain a clean, organized workstation and support side work duties before, during, and after shifts.
• Demonstrate integrity, teamwork, and a positive attitude while contributing to a respectful and inclusive culture.

Benefits

• Competitive pay ($7.25 + Tips)
• Medical insurance – 80% employer paid after 60 days (with qualifying hours)
• 401(k) with company match (eligible after 1 year of service)
• Voluntary dental and vision coverage
• Employee Assistance Program (EAP)
• Employee meal discounts
• Opportunities for advancement within a growing restaurant group
• Supportive, team-oriented culture

Compliance & Equal Opportunity

This position is classified as non-exempt under the Fair Labor Standards Act (FLSA). Employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek (or according to applicable state law).

Trapper's Sushi is an Equal Employment Opportunity (EEO) employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any status protected by law.

Experience & Qualifications

• Previous serving experience in a fast-paced restaurant preferred but not required.
• Strong communication skills and the ability to build rapport with guests.
• Ability to multitask, stay organized, and maintain calm during high-volume shifts.
• Working knowledge of POS systems (preferred but not required).
• Ability to follow written and verbal instructions accurately.
• Must obtain a valid Food Handler's Permit/State Food Worker Card prior to the first day of work (per state law).
• Must meet minimum age requirements to serve alcohol per state regulations.

Physical Demands & Work Environment

• Standing and walking for extended periods.
• Frequent bending, reaching, and carrying trays or dishes.
• Lifting up to 30 lbs (trays, beverage tubs, supplies).
• Working in fast-paced, high-traffic environments.
• Handling hot plates, sharp utensils, and potential allergen exposure.