Quality & Process Excellence Lead

Overview NFPA Global Solutions (NGS) was founded in 2024 to improve fire, life, and electrical safety worldwide. By offering compliance solutions, digital products, and advisory services, NGS helps mitigate risks, enhance safety, and boost operational efficiency for businesses and governments of all shapes and sizes. NGS is a separate fully owned NFPA corporation and will introduce new offerings via acquisitions and the launch of new businesses. Responsibilities Owns the development and execution of plans to achieve NRTL status. Leads and owns interaction with OSHA and accreditation bodies. Works with technical team to develop and maintain all of the necessary quality documentation required for accreditations. Ensures that the entire team is aware of accreditation requirements and their role in achieving and maintaining accreditations. Manages internal audits and management reviews as well as internal training on policies and requirements. Works with leadership to instill a culture of quality throughout the organization. Process analysis & optimization: analyzes existing operational processes using Lean Six Sigma tools (VSM, DMAIC, root cause analysis) to identify bottlenecks, waste, and inefficiencies. Lean Six Sigma leadership: leads and facilitates Kaizen events and DMAIC projects to deliver measurable business results in safety, quality, cost, and delivery. Data-driven decision making: collects, analyzes, and interprets data to establish metrics, track project progress, and validate improvements. Change management: champions a culture of continuous improvement by training and coaching cross-functional teams on Lean principles, Kaizen, and 5S. Provides regular progress updates to leadership. Other duties as assigned. Requirements Bachelor’s degree required. Deep knowledge of NRTL Program requirements and ISO 17020, 17025, 17065 accreditation requirements. Deep knowledge of quality management systems and auditing. Lean Six Sigma Green Belt certification required; Black Belt preferred. Excellent communication, leadership, and project management skills; ability to influence teams at all levels. Must be energized and self-motivated and have the ability to work independently in a fast-paced, multi-tasking environment. Ability to travel 10% of the time. #J-18808-Ljbffr NFPA Global Solutions