Association Coordinator

Job Description

Association Coordinator (CAE preferred)

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Salary Range: $45,000–$65,000 annually

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(depending on experience)

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Remote | Full-Time | Washington, DC

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About NAV & Associates

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NAV & Associates is a trusted leader in providing management and professional services to associations and trade organizations for the past 30 years. We empower Board leadership by delivering strategic guidance and operational support, enabling organizations to achieve their mission and vision effectively.

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As a dedicated professional services firm, we offer comprehensive solutions in association management, public affairs, marketing, event planning, education, and strategic communication. With expertise spanning multiple industries, including healthcare, finance, real estate, and legal, we collaborate with organizations to drive their growth and operational success.

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Recognizing the importance of strong and effective leadership, we provide customized management solutions tailored to the unique needs of each organization we serve.

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Position Summary

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Following NAV & Associates’ best practices and reporting to a Senior Account Executive or higher, the Association Coordinator assists in managing operations for multiple association clients. This role supports strategic initiatives, operations, membership services, communications, conferences, and financial oversight.

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Key Responsibilities

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Board and Committee Support

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• Assist in providing leadership and guidance to Boards and committees, attending meetings, and preparing agendas and minutes as needed.
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• Communicate with association committees via phone, email, and in person.
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• Support client committees by scheduling meetings, preparing materials, and managing projects.
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• Facilitate committee meetings and execute decisions resulting from discussions.
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Member Programs and Services

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• Implement strategies and campaigns to attract and retain members.
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• Develop new programs and benefits to meet the evolving needs of members.
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• Assist in drafting and distributing member communications.
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Conference and Event Management

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• Work with leadership and event planning teams to coordinate logistics for conferences, meetings, and registrations.
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• Support conference planning through detailed project management, including marketing coordination, speaker engagement, and vendor relations.
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• Assist in preparing and sending event communications to members and stakeholders.
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Financial Oversight

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• Monitor compliance with client contracts and assist in negotiating renewals.
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• Ensure adherence to budgets and propose cost-saving initiatives.
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Office Coordination and Support

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• Assist with meeting logistics, room setups, and catering arrangements.
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• Maintain office supply inventory and other administrative needs.
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Additional duties may be assigned in alignment with the mission and goals of Nav & Associates.

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Qualifications

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• 1-3 years of relevant experience, preferably in association or nonprofit management.
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• Excellent written and verbal communication skills.
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• Strong computer proficiency, including experience with spreadsheets, databases, and presentation software.
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• Ability to establish credibility with executive leadership and build strong professional relationships.
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• Strong customer service orientation and ability to interact effectively with clients and team members.
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• Ability to manage multiple clients and projects simultaneously while maintaining quality and timeliness.
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• Strategic thinker with the ability to prioritize based on client needs and company objectives.
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• Flexibility, adaptability, and a proactive approach to problem-solving.
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• Experience working with and motivating volunteer leadership is a plus.
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• Experience with the following software is a PLUS: WildApricot, Higher Logic, QuickBooks, M365, CAE a plus
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