Veterinary Assistant - Emergency

Join the VCA West Coast Specialty & Emergency Animal Hospital Team

Location: 18300 Euclid St., Fountain Valley, CA 92708

Schedule: Full-Time, Tuesday, Thursday Saturday

Salary: $20 - $30 / hour. All dependent on education, experience, credentials, location, nature of practice, schedule, and additional responsibilities.

Why We Want You!

We are seeking a dedicated and experienced Veterinary Assistant (VA) to join our Emergency Department team. The ideal candidate will play a vital role in delivering exceptional client service, supporting patient care, and assisting with the daily operations of our fast-paced hospital environment.

This position requires a compassionate individual with a strong passion for animal care and a commitment to providing high-quality support to both patients and clients. As an integral member of our team, you will work collaboratively with veterinarians, veterinary technicians, assistants, and support staff to ensure the highest standard of care and overall well-being of our patients.

Key Responsibilities:

• Employee communications
• Assist in training, education, and development of staff
• Ensure records are maintained accurately.
• Answering client referral calls.
• Ensure communication tasks are completed daily.
• Oversee client flow to ensure clients and patients are seen and treated in a professional, timely manner.
• Communicate client updates to department technicians and doctors.

Skills:

• Excellent client service skills
• Excellent communication and interpersonal skills
• Must be detail-oriented
• Possess a good understanding of financial and medical charges.
• Maintain accurate electronic medical records and ensure proper documentation.
• Communicating and educating pet owners on medical conditions, treatment plans, and at-home care.
• Collaborate with other departments to provide comprehensive care to patients.
• Ensure compliance with veterinary regulations and standards.
• Assisting our Doctor and Technician staff as needed with patient care

Qualifications:

• 2 years minimum Veterinary Medicine experience as a Veterinary Technician or Assistant
• Knowledge of anatomy, physiology, and common conditions (Preferred but not required).
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.
• Compassionate and empathetic attitude towards animals and their owners.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days, 401(k), generous employee pet discounts, and more! The information in this description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our career page at vcacareers.com.