Accounts Receivable Specialist

Accounts Receivable Specialist

National Corporate Housing is seeking a motivated and growth-oriented Accounts Receivable Specialist to join our Accounting team. This position is ideal for someone who enjoys solving problems, analyzing financial data, improving processes, and building strong client relationships. While the role includes traditional Accounts Receivable responsibilities such as collections, billing, and payment processing, it also provides opportunities to contribute to department initiatives, process improvements, and cross-functional projects. We are looking for someone who is naturally curious, takes ownership of their work, asks thoughtful questions, and is eager to develop professionally. The successful candidate will become a key contributor to the Accounts Receivable team with the opportunity to grow into future leadership responsibilities.

National Corporate Housing is a multi-brand, global leader in providing temporary housing solutions for business travelers, relocating employees, government agencies, and professional organizations. We are committed to delivering exceptional service while fostering a collaborative environment where employees are encouraged to learn, innovate, and grow.

Key Responsibilities

Accounts Receivable Operations

• Manage a portfolio of customer accounts while maintaining positive client relationships.
• Perform collections activities professionally while providing exceptional customer service.
• Process customer payments, credits, and account adjustments accurately and timely.
• Prepare customer statements and account reconciliations.
• Audit invoices for accuracy and compliance.
• Research and resolve billing discrepancies.
• Maintain accurate customer account records.

Financial Analysis & Problem Solving

• Analyze aging reports and payment trends.
• Investigate payment discrepancies and determine root causes.
• Monitor account activity and identify collection risks.
• Utilize Excel to organize, analyze, and interpret financial data.
• Recommend solutions that improve collection performance and customer satisfaction.
• Assist with special financial analyses as requested.

Process Improvement

• Identify opportunities to improve departmental processes.
• Assist with documenting standard operating procedures.
• Participate in continuous improvement initiatives.
• Recommend efficiencies that increase accuracy and productivity.
• Support departmental projects as business needs evolve.

Collaboration & Communication

• Partner with Operations, Sales, Accounting, and Market teams to resolve customer issues.
• Build strong relationships with internal and external customers.
• Communicate professionally regarding billing and payment inquiries.
• Share knowledge and collaborate with teammates to improve department performance.
• Support cross-functional initiatives that contribute to company success.

Qualifications

Required

• 24 years of Accounts Receivable, Collections, or Accounting experience
• Strong understanding of Accounts Receivable processes and customer account management
• Intermediate to Advanced Microsoft Excel skills, including formulas, PivotTables, XLOOKUP/VLOOKUP, filtering, and data analysis
• Excellent verbal and written communication skills
• Strong analytical and problem-solving abilities
• High attention to detail and organizational skills
• Ability to prioritize multiple deadlines in a fast-paced environment
• Ability to work independently while recognizing when collaboration or clarification is needed
• Demonstrated adaptability and willingness to embrace change

Preferred

• Associate's or Bachelor's degree in Accounting
• Accounts Receivable Certification
• Hospitality, relocation, or service industry experience

Benefits

Competitive Compensation + Bonus Opportunity: $24.00 - $28.00

Hybrid Work Schedule: Eligible for a hybrid schedule after the initial six months (five days in office during onboarding period)

Medical, dental, and vision insurance options

401k plan with discretionary match

Company paid life insurance, short term disability, and long term disability

Supplemental life insurance, critical illness, accident, and identity theft protection

One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion

Inclusive Awards and Recognition Program

Vacation, sick, and floating holidays

Paid time off

Paid volunteer time

Wellness program

Complimentary use of corporate apartments for vacation or travel (when available)

National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.

Additional Information: Fair Labor Standards Act (FLSA): Non-Exempt

Will not provide assistance with relocation costs.

National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.