Collections specialist

Randstad is partnering with a premier organization in the semiconductor sector to recruit a dedicated Collections Specialist.

Join an established finance team responsible for driving revenue retention by managing delinquent customer accounts and securing timely balances. This role demands sharp analytical skills, exceptional communication skill, and a knack for fostering positive client relationships in a fast-moving technical sector.

Location & Work Model

• Location: Wilmington, MA
• Schedule: Hybrid (3 days onsite, 2 days remote)

salary: $30 - $40 per hour
shift: First
work hours: 8 AM - 4 PM
education: No Degree Required

Responsibilities

Key Responsibilities

• Oversee accounts receivable portfolios, regularly reviewing aging reports to pinpoint past-due accounts and organize daily outreach priorities.
• Connect with clients via phone and email to resolve billing discrepancies and secure outstanding payments.
• Log detailed records of all outreach, promise-to-pay agreements, and account adjustments.
• Partner across internal departments-including sales, customer support, and accounting-to smooth out billing friction and address customer inquiries.
• Issue routine account statements, payment reminders, and formal notices following internal guidelines.
• Identify complex or severely past-due cases and escalate them to management with actionable context.
• Track industry standards, credit regulations, and policy updates to help guide credit limit evaluations and risk strategy.
• Compile periodic reports detailing aging balances, recovery metrics, and cash collection forecasts for executive review.

Qualifications

• Education: Bachelor's degree in Finance, Accounting, or a related field preferred.
• Experience: Background in B2B collections or accounts receivable, ideally within semiconductor manufacturing or similar high-tech environments.
• Technical Skills: strong proficiency in MS Excel for financial tracking; familiarity with SAP (including SAP S/4HANA) is highly desirable.

Skills

• Commercial Collections
• Credit
• Credit & Collections

Qualifications

• Years of experience: 0 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.