Customer Service Representative - State Farm Agent Team Member

We're Hiring!

If you want to work in an environment that is fun, challenging, and rewarding, then Maryann Fazzone - State Farm Agent may be the right fit for you!

About Our Agency

• I have been a State Farm agent since 1986.
• I am a generation State Farm agent.
• Our agency has received awards including: Crystal Excellence Award

Benefits

• Competitive salary
• Paid time off
• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience
• Simple Retirement Plan
• Holiday parties and celebratory lunches!

Compensation: $20.00 - $24.00 per hour

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving