Customer Service Representative - State Farm Agent Team Member

We're Hiring! If you want to work in an environment that is fun, challenging, and rewarding, then Maryann Fazzone - State Farm Agent may be the right fit for you! About Our Agency I have been a State Farm agent since 1986. I am a generation State Farm agent. Our agency has received awards including: Crystal Excellence Award Benefits Competitive salary Paid time off Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Valuable career-building experience Simple Retirement Plan Holiday parties and celebratory lunches! Compensation: $20.00 - $24.00 per hour Responsibilities Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. Qualifications Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving