J.P. Morgan Wealth Management Content Publisher Senior Associate

Job Overview Our team is at the center of communicating during any major market events, and your role will be critical to ensuring our clients have the timely and relevant information they need, in the way that they need it. We are a highly motivated team that operates like a news organization. Job Responsibilities Maintain a deep understanding of the needs of the content team from a business and technical perspective. Ensure coordination and communication to key stakeholders. Lead improvements and change to the existing processes. Assess customer experience of all published content to ensure content meets the communication needs for people with disabilities. Develop an expertise in the interfacing applications, test environments and our tools and methodologies. Communicate effectively with business units, IT Development and other support staff on testing timelines, deliverables, status and other information. Participate in review of standards, tools, and processes. Required Qualifications, Capabilities, and Skills Bachelor's Degree in information technology, human computer interaction, or related discipline. 5+ years of related experience, with Adobe Experience Manager Content Authoring experience required. Working knowledge of other online content management tools will be considered. Excellent computer skills, including working knowledge of information architecture, project management tools such as JIRA, and website content tools. Ability to work independently with a sense of urgency and attention to detail. Strong communication, critical thinking, and creative problem‑solving skills. Strong knowledge of HTML is required. Preferred Qualifications, Capabilities, and Skills Master's degree Experience designing for accessibility and using established testing methods for verifying accessibility requirements Experience using AI tools and automation to streamline processes Equal Opportunity Employer / Disability / Veterans We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Base Pay / Salary New York, NY $104,500.00 - $145,000.00 / year #J-18808-Ljbffr JPMorgan Chase