Patient Financial Coordinator

Patient Financial CoordinatorJoin a mission-driven team advancing fertility careEverleap Fertility is seeking a full-time Patient Financial Coordinator to join our growing team in our Revenue Cycle department. You will be responsible for all aspects of a patient's financial account including explaining financial information, determining insurance coverage, and educating the patients on their financial options. You will also follow up with patients and other parties to ensure accuracy and completeness of information.Schedule: Monday-Friday 8:30am to 4:30pmResponsibilities:Conduct patient consultations to review patient obligations, answer questions related to financial policies and requirements while setting clear expectations of payment protocolDocument patient insurance benefits and update documentation in patient progress notes using Intergy and ArtemisFurnishing patients with estimates related to upcoming treatment.Collecting estimated liabilities from patients and applying payments to patient accounts. Ability to allocate payments appropriately after clearance and throughout patient's treatment planPost payments, run and compile weekly reconciliation reports to ensure all aspects of patient's financial obligations are met.Demonstrate the ability to make logical and reasonable decisions regarding patient accounts to ensure quality performance and efficiencyAbility to work and review patient accounts quickly regarding outstanding patient balances including following up with other finance teams on outstanding claims, patient insurance, patient correspondence and all other activities that lead to the success of clearing patient balancesRespond to patient calls/correspondence regarding billing questions, financial policies, claims submission, etc.Other duties as assignedRequirements:Associates degree or higher - preferredMicrosoft Office: Word, Excel and Outlook - requiredElectronic Healthcare Records (EMR) experience – preferredExcellent interpersonal, listening and communications skills, including ability to communicate accurately and concisely with a sense of urgencyAbility to multitaskAptitude to work independently and demonstrate good judgmentAbility to work in a stressful environment while remaining persistent in overcoming obstaclesEverleap Fertility offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.Medical, Dental, Vision Insurance OptionsRetirement 401K PlanPaid Time Off & Paid HolidaysCompany Paid: Life Insurance & Long-Term Disability & AD&DFlexible Spending AccountsEmployee Assistance ProgramTuition ReimbursementEverleap Fertility: Built on the legacy of RMA, Boston IVF, Conceptions, and six other leading North American fertility practices, Everleap Fertility brings together more than 200 physicians and embryologists across 60+ locations in the U.S., including 25 IVF laboratories focused on the next leap forward in reproductive medicine. Together, we have helped hundreds of thousands of patients build families for more than 40 years. As part of IVI Institute, Everleap Fertility contributes to a global community working together to advance the field and bring progress in reproductive medicine into patient care.Equal Employment Opportunity StatementEverleap Fertility is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Everleap Fertility is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Everleap Fertility are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Everleap will not tolerate discrimination or harassment based on any of these characteristics. Everleap encourages applicants of all ages.