Card Solutions Implementation Lead

Card Solutions Implementation Lead

All About Us

• Developing new products and strategies to market smoothly and efficiently


• Successfully implementing complex technology assets and delivering the most challenging transformation programs to create the new business as usual


• Strengthening client’s internal skills, knowledge and experience in critical areas


• Transforming client processes and optimizing their management practices

• Experience in delivery of large (digital) enterprise level programs across the financial services sector from initiation to impact realization.


• Develop strong bonds with clients that endure beyond a particular assignment, serves as a go-to resource for client staff, is sought out for knowledge of industry and firm


• Identify new business opportunities and communicates to executives to pursue, begin to lead sales calls and new client development including proposal contribution


• Analyze multiple aspects of client’s organizational systems and culture that serve as input into the stakeholder / relationship map sales process


• Effectively leverage subject matter experts to develop best customized solutions for client


• Excellent interpersonal and influencing skills, able to direct workstreams across large multi-faceted project teams


• Strong writer, presenter and speaker, comfortable and ability to influence at all levels in an organization. Excellent analytical skills, including the ability to frame the customer’s opportunity in financial terms i.e. value quant, estimate effort and scope


• Able to use own initiative, develop solutions or adapt approaches to support the delivery of defined objectives and benefits. Able to multi-task in a fast-paced deadline driven environment.


• Allocate and manage technical resources effectively. Ensure that project teams have the necessary skills and tools to complete their tasks.


• Demonstrate authentic leadership and integrity, gravitas and experience of leading multi-disciplinary teams in a matrixed environment, mentoring staff, evaluating performance and providing feedback. Gain consensus with others and co-ordinate the team arounds business goals.


• Strong Payments or Mastercard product and platform knowledge


• Accreditation in one or more recognized PM/PMO/ Change/Service management methodologies, or equivalent work experience is expected.


• Experience with Agile ways of working and / or as a scrum master is a plus

• Bachelor’s degree or equivalent qualification. Advanced degree or MBA preferred


• Professional accreditation such as Project Management Professional (PMP) desirable.


• Experience in a similar role, with a proven track record of delivering successful projects.


• Proven knowledge and experience in Agile/Scrum and waterfall project management preferred


• Exposure specifically in payments and / or retail banking or merchants preferred


• Financial Services experience preferred (Ideally including Issuing and/or Acquiring)


• Comfortable with significant client interaction and interest in building relationships


• Advanced Word, Excel, and PowerPoint skills required

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.