Administrative Assistant

Job Description

Job Description

Description:

We are looking for an Administrative Assistant who combines strong client service skills with the ability to stay organized and responsive in a fast-paced professional environment. In this role, you will serve as an important point of contact for clients, communicate professionally by phone and in person, and help ensure their documents and requests are handled accurately, efficiently, and confidentially.

You will also work across a wide range of accounting, document management, and administrative software to support client service teams and daily office operations. The ideal candidate is comfortable learning new technology, shifting between priorities, and maintaining close attention to detail during high-volume periods.

Job Responsibilities

• Provide professional front desk and administrative support, including answering and directing incoming calls, greeting clients, and managing inquiries.
• Maintain and manage firm records, both physical and electronic, including organizing, scanning, archiving, and purging documents.
• Utilize scanning and document management software to process client documents and support electronic workflows.
• Prepare and distribute tax organizers, client correspondence, and other firm communications in print and electronic formats.
• Assemble client deliverables, including tax returns and other documents, for distribution in both paper and digital formats.
• Collect, process, and organize client-submitted documentation while maintaining strict confidentiality standards.
• Assist with the preparation, review, proofreading, and presentation of internal and external correspondence.
• Sort, distribute, and prepare incoming and outgoing mail, packages, certified mail, and deliveries.
• Process internal expense reports, bank deposits, and other administrative documentation as assigned.
• Support client interactions related to document drop-off and pick-up.
• Monitor and replenish office and break room supplies and coordinate orders as needed.
• Assist with special projects and administrative initiatives to support firm operations and client service teams.
• Follow firm procedures related to confidentiality, data security, and compliance.
• Perform additional administrative duties as assigned.

• At least three years of administrative experience in a professional office setting.
• Bookkeeping experience a plus. 
• Strong customer service skills and the ability to communicate professionally with clients and employees at all levels.
• Excellent written and verbal communication skills, including a professional phone presence.
• Advanced proficiency in Microsoft Word, Excel, Outlook, Teams, and Adobe PDF tools.
• Ability to quickly learn and navigate new technology, software, and office systems.
• Strong organizational skills and close attention to detail and accuracy.
• Ability to prioritize work, manage frequent interruptions, and handle multiple assignments effectively.
• Ability to work independently and collaborate effectively with a team.
• Sound judgment and discretion when handling confidential information.

Why should you join SEK?

SEK offers benefits and programs designed to support your health, financial well-being, professional growth, and life outside of work. Our culture emphasizes flexibility, development, recognition, teamwork, and meaningful involvement in the communities where we live and work.

• Half-day Fridays from Memorial Day through Labor Day, plus four-day weekends for Memorial Day and Labor Day.
• 11 Paid holidays
• Dress for your day policy (including jeans).
• Firmwide events, team-building activities, recognition programs, and a summer trip to Hersheypark for employees and their immediate household family members or one guest.

About Us:

At SEK CPAs & Advisors, we do more than provide accounting services; we create value and foster trust. What began more than 60 years ago as a small, three-partner firm in Maryland has grown into one of the premier CPA and advisory firms in the region. With offices in Camp Hill, Carlisle, Chambersburg, Hanover, and York, Pennsylvania, as well as Hagerstown, Maryland, the firm is built on a foundation of integrity, responsiveness, empowerment, quality of life, and community.

We believe industry-focused, high-performing teams are essential to delivering high-quality, innovative solutions to our clients. Continuous learning, leadership development, and work-life flexibility are important parts of our strategic plan.

At SEK, successful client service means providing multiple services, communicating frequently, and taking a forward-thinking approach so we can serve as a trusted business advisor throughout the lifecycle of a business or organization.

Equal Employment Opportunity

SEK is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or gender, national origin or ancestry, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.