Customer Relations Representative - State Farm Agent Team Member

About Our Agency Our agency has been proudly serving the Miami community since 1990. We expanded to Boca Raton in 2012 and just opened our third office in Tamarac. With a combined team of 31 dedicated insurance professionals, we are proudly nationally ranked and top‑producing year after year. Over the past 30+ years, we’ve celebrated our team’s success with fully‑paid trips to destinations like New York, the Caribbean, Las Vegas, Quebec, and more—next stop, Madrid, Spain! Role Description As a Customer Relations Representative – State Farm Agent Team Member with Rick Sanchez – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Communication and problem‑solving skills. Experience in customer service preferred. Ability to handle high‑stress situations calmly. Compensation $45,000.00 – $60,000.00 per year Benefits Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr