Global Customer Advocate: Shipments, Delivery & Metrics
John Crane Inc
John Crane, a business of Smiths Group, is seeking a Customer Service Representative (CSR) that will be responsible for measuring how well shipments align with client expectations and internal commitments. The CSR will oversee feedback ratings, proactive order tracking, issue resolution efforts, and highlight ongoing initiatives to enhance customer experience and operational efficiency. You will report to management on customer satisfaction, analyze delivery performance by site, review order #J-18808-Ljbffr John Crane
Vacancy posted 6 days ago
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