Global Customer Service & Order Tracking Specialist
Smiths Interconnect
Smiths Group's John Crane division in New Jersey seeks a Customer Service Representative responsible for measuring how well shipments align with client expectations and internal commitments. The CSR will oversee feedback ratings, proactive order tracking, issue resolution, and highlight initiatives to enhance customer experience and efficiency. You will report to management, analyze delivery performance by site, review orders for proper scheduling, and publish performance reports. #J-18808-Ljbffr Smiths Group
Vacancy posted 4 days ago
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